Trusted Health
201 California Street, San Francisco, California, United States
About the Trusted Health
Trusted Health is a healthcare institution located at 201 California Street in San Francisco, California, United States. We specialize in helping travel nurses and allied health professionals find flexible job opportunities that they love. Our mission is to help people everywhere get the care they deserve by mobilizing the healthcare workforce. We are dedicated to tackling the biggest hurdles in the industry to ensure that everyone receives quality care. Our team of nurses and healthcare industry professionals provide free guides and resources to support clinicians in their career development. Discover and apply to flexible nursing and allied health jobs anytime, anywhere with Trusted Health.
Photos of Trusted Health
201 California St Ste 950, San Francisco, CA 94111, United States
Opening hours of Trusted Health
Monday:
09:00 - 17:00
Tuesday:
09:00 - ?
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Trusted Health
"Of over 6 years as a traveling nurse, I’ve never dealt with such a poor company in my entire life. They occasionally will not pay you for hours worked, try to say it’s all your job to fix the time issues with your hospital and I was specifically told that if I wanted to be paid that week that I would have to go in on my own day off over an hour away to have the unit sign a paper in order to get paid -not my job. They will deactivate your health insurance without telling you and have you fill out a life event when there was no change other than a week break in between contracts, & do not answer in a timely manner. I’ve literally called every number possible (with my insurance on 3 way) and no one answers the phone except the emergency line but then is not able to give you any number to speak to a human and says “we’ve escalated things on our side, they’ll get back to you” but then when they need something from you it’s imperative you reply regardless of how, within 48hrs. Out of the country? They don’t care. They will call you all hours, disregarding the hours you work (I work night shift) and when you complain they will say you are hostile and retaliate against you by signing a contract saying you received a point on their “new” point system in order to silence your grievances. You also will never get any alerts on the app and so anything important is sent via email. What is this 1991? After expressing my concern that there is NO communication efforts other than an email I rarely check, I was told two different things by two different members-one said the notifications were turned off because people were complaining about matches that it was alerting too many notifications and then the same day I was told “we’re not sure why it’s not working, our team is still working on it.” They’ve been saying that for over 12 months. What an awful experience, I’d rather get paid less with a company that actual values me & can answer a phone call. Save yourself the stress. Oh and we’ve found multiple times where they refuse to pay for modules or education & pushed the issue-and was paid. They also like to drop rates but not for others, until you point it out and show proof. They then will change the rate. Awful all around."
"Please avoid this company at ALL costs! They lowball the heck out of you and are terrible communicators! You’re dealing with an app. There are no true appointed recruiters. Go with an agency that offers a better way to communicate, looks out for your best interests, responds in a timely manner, and makes sure you get the best rate available. They’re only available when it’s convenient for them. Trusted health is NOT to be trusted!"
"Don’t use them. They lowball you, not very responsive, since they are mainly app-based, and you have no true recruiter or point of contact. Always attempt to not pay you even for shifts you have worked. Work with another agency who cares."
"I previously had submitted a 5 star review which I had to take down because it just wasn’t anywhere near true anymore. I’ve been using them since 2018 and referred many nurses their way. I’ve raved about them all over social media. In the last 6 months and particularly on onboarding for my assignment I’m preparing to start, I’ve lost all confidence in them. They’re unresponsive and unreliable. I have to constantly remind my credentialing person to stay on top of getting clearance items done and haven’t been able to get in touch with anyone else at the agency to share my concerns. My drug screen in particular was a last minute nightmare. I began asking for chain of command documents for it on December 4th and didn’t get them until 4 days before Christmas and of course at that point they were nagging me to hurry up about getting it done because they had waited too long. Meanwhile I had a current assignment that I had responsibilities to and I was ill so I wasn’t able to just jump and get it done immediately now that I finally had the paperwork. And it’s like they had never heard of the idea of businesses closing for holidays and that it could cause further delays. I’m really disappointed in them. I’m hearing similar stories from people all over travel rn social media. They definitely act like they could do without us nurses. They used to treat us like they appreciated us, including wonderful gifts for nurses week. This last nurses week I got a T-shirt that didn’t even come in my size. I hate to say it, but I’m afraid they can no longer be “trusted.” I stuck it out through one more contract to the tune of nothing but b.s. from them. The minute I get off work after clocking in four 12+ hour night shifts for them they’re hounding me about stuff. If I need anything from them it’s crickets. It’s so sad. They used to be good. They used to be organized."
"Trusted Health is a nurse-owned company that is really bringing a much needed change to the travel nursing industry. I love how technology geared they are, as it makes it easy to get a lot of the compliance tasks done online. I am not always the easiest person to work with, as I am very particular about the agreements that I sign, and the rates that I will accept, and Trusted was very transparent from the start, even disclosing the bill rate with the pay package. There are so many companies taking more and more of of the bill rate for themselves, and sometimes it is stressful having to negotiate for your hard earned money, or wondering whether or not any money was left on the table, and this company has eliminated all of that, providing the best rates from the start. I am finishing up my first contract with them, and for the first time after a year of traveling, I have finally found a company that I would return to and work future contracts with. No more jumping around - this is it! Do yourself a favor, and join the Trusted crew! :)"
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