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Surfaces by Design & Carpets Plus Color Tile
5009 Matterhorn Drive, Duluth, Minnesota, United States
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About the Surfaces by Design & Carpets Plus Color Tile
Surfaces by Design & Carpets Plus Color Tile is a premier furniture and home goods store located at 5009 Matterhorn Drive in Duluth, Minnesota. With a wide selection of high-quality carpets, tiles, and other flooring options, as well as a variety of home decor items, this store is the perfect destination for anyone looking to upgrade their living space. Whether you are in need of a new area rug, a stylish backsplash for your kitchen, or a complete flooring makeover, Surfaces by Design & Carpets Plus Color Tile has everything you need to turn your house into a home. Visit us today and let our knowledgeable staff help you find the perfect products to suit your style and budget.
Photos of Surfaces by Design & Carpets Plus Color Tile
5009 Matterhorn Dr, Duluth, MN 55811, United States
Opening hours of Surfaces by Design & Carpets Plus Color Tile
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Surfaces by Design & Carpets Plus Color Tile
"Still waiting. The disruption created by our remodeling projects was lengthened by weeks as a direct result of our choice of Surfaces by Design. Don't do it! We had 3 surfaces to replace: Bathroom floor, kitchen counter and kitchen backsplash. Bathroom floor: First order was delayed, then damaged. Second order revealed that the measurement was incorrect and a additional case needed to be ordered. Two week delay. Kitchen counter: came to measure twice; spent about 2 hours each time. When it came time to install, a physically ill installer came to do the job. The install was mess at the seam, nearly 1/8" jog from one piece to the other. The install was completed around the drop in stove even though the countertop protruded past the stove edge by over 1/2" on one side of the stove. They needed to remove it, take it back to the shop, bring it back and install it. Silicone glue was slopped inside cabinets and had to be cleaned off. The installers had to come to our house 4 times in order to complete the job. When he was done, he apologized and said he was too sick to think straight that day. Kitchen backsplash: Like everything that we ordered, it was delayed and incorrectly measured. In this case the nearly 3 week delay caused our installer to need to subcontract the job as it interfered with his other job schedules. The measure was so off that we have 4 boxes of unused tile. I asked them if we could return the unused tile. They won't take it back but we could put up a sign in the store to try and sell it. When I pointed out that this measurement was done by them that they need to take them back. The staff person said she will call me back. Still waiting since Oct. 30, 2023."
"Was promised an estimate within a reasonable time. Sent measurements to Cole and he never responded despite repeated emails. I guess they are too busy to get back to their potential customers."
"Complete garbage! The only reason we used surfaces was that they were the only place that had the exact match to our existing granite. They cut a soap dispenser hole in our granite slab that we didn’t order. Since then they have been to the house twice to repair the chipping and discoloration that has caused. Now I emailed again and I haven’t heard back in over 5 weeks! If you just want to do a bad job then ignore the customer when they have trouble with the issues you caused, maybe you should say that upfront and people could avoid the headache of dealing with this irresponsible store!!!"
"I really can't give it 1 star. We had a complete renovation of our bathroom. New tile throughout. The tile job was so bad it all had to be torn out and redone. This had to be the 1st time the men who did the tile have ever done any tile job. We tore the whole thing out and had Johnsons Carpet and Tile do it all over. What a difference. Never again would I trust Surface By Design to do anything. There was no compensation for the horrible job they did because we couldn't trust them to try again. Johnson' s Carpet and Tile did a wonderful job for us."
"Surfaces by Design just completed installation of our granite counter tops and backsplash. They were outstanding to work with, we love the completed project. Jennifer was delightful to work with helping us through the multiple phases of the project. The granite installation crew of John & Josh are very professional and courteous. Blaine installed the backsplash bring our project to completion. We would welcome back John, Josh & Blaine anytime to our home treating our project as if it was their own. Surfaces by Design was very price competitive with others in the area. Their customer service from beginning to completion was very good. We would not hesitate to utilize them on any future projects."
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