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Amish Home Gallery
1321 North Casaloma Drive, Appleton, Wisconsin, United States
About the Amish Home Gallery
The Amish Home Gallery is a furniture store located at 1321 North Casaloma Drive in Appleton, Wisconsin. We specialize in American made, high quality, solid wood furniture crafted by true Amish craftsmen. Our friendly and experienced furniture specialists are here to assist you in selecting the perfect piece for your home. We offer a variety of wood species, stain colors, sizes, and hardware options to customize your furniture to your liking. In addition to furniture, we also carry Smith Brothers Furniture and Monarch Rest Mattresses and Foundations. Visit us at our Appleton or Green Bay locations to experience the quality of true Amish craftsmanship. Our store hours are Monday to Friday from 10AM to 8PM, Saturday from 10AM to 5PM, and Sunday from 11 AM to 4PM.
Photos of Amish Home Gallery
1321 N Casaloma Dr, Appleton, WI 54913, United States
Opening hours of Amish Home Gallery
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 17:00
Sunday:
11:00 - 16:00
Reviews of Amish Home Gallery
"Place has awesome furniture but the prices are high."
"Great place very friendly love my chair set. Envision many great memories in store"
"We ordered a bookcase bed. We were told that they couldn't adjust anything on the bed. It came was too high, and the area around the mattress left to much space so the mattress shifted. Went back saw different sales person. They ordered different bed that was lower. Mattress was still an issue and there was to much space between the headboard and the mattress the pillows fell through. Called wanted another bed made. This has-been ongoing for a years. Was supposed to get the new bed today. They called and said they made a mistake on ghe the bed."
"Beware. Poor Customer Service. Before you sign, know that if you custom order or purchase in the store, you are buying a FINAL sale item. It does not matter if it is damaged. We received a damaged set (see pictures below) and were called a liar by the owner Kathy and her son Todd that the dining room set had no defects. I would highly recommend you look elsewhere if looking for an Amish piece of furniture."
"We were warned by family not to work with Amish Gallery based on the customer service they received, but figured it was a fluke and decided to give it a chance since we really like the furniture our family has. We ordered 2 couches and a storage ottoman on March 12th. We were promised delivery within 4-6 weeks (April 23rd was 6 weeks). As of May 5th I still had not heard anything about scheduling delivery so I called. I was told they did not have any info but that it should "be any day now". I did not hear anything by that Thursday, May 9th, so again I called. Whomever answered was extremely short with me, but promised to call the GB store for an update. She called me back a bit later, and very casually informed me that my furniture would be ready for delivery by May 20th. I interjected that this was over 10 weeks from our order date, and she became very rude and told me this was not their fault and there was nothing she could do about it. I asked why it was so delayed and only then did she explain that there had been a mistake with the order and only one of the couches had been ordered. She then explained that one couch and ottoman had been ready for quite some time, but they were holding it to save from taking 2 trips. I requested separate delivery as, at this point, we were living in our new house nearly a month with no living room furniture. Stuart then called me to schedule delivery, and after some back and forth agreed to a weekend delivery as I am only available on Thursday afternoons and was not going to wait until the following week. That Saturday, May 11th, he arrived, alone, to deliver our couch and ottoman, explaining that the other person "forgot" and he needed my husband to help bring the furniture inside. I called again on May 21st, the week of our promised second delivery, and was told it should arrive to the shipment center that evening and they would call to schedule delivery as soon as it arrived. As of May 22nd, at 8pm, I had heard nothing about delivery. I was going to call again but, honestly, I was so sick of begging for our furniture. I filed an online complaint at which point Stuart called to schedule something, claiming he thought it had already been scheduled. Throughout this entire process, and all of these phone calls, not one single employee apologized for the inconvenience. And it's a bummer because we really do like the couches, but I will NEVER shop with Amish Home Gallery again and I will warn all family and friends to do the same. Also, the storage ottoman does not close all the way and is stuffed very haphazardly. We haven't even asked for them to fix it because when my family tried that, they were treated poorly and still left unhappy with it. At this point we are just ready to be done with the whole ordeal and move on. Other stores would offer quick apologies and even discounts for the inconvenience, but all we have gotten is rude employees who make sure we know we are an inconvenience. Long story short, the furniture is comfortable, but be prepared to jump through hoops to get it, and pray that it is well made because if it isn't, you're still stuck with it."
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