Total Wine & More
8700 Sura Lane, Greenfield, Wisconsin, United States
About the Total Wine & More
Total Wine & More is a premier destination for all your food and liquor needs in Greenfield, Wisconsin. Located at 8700 Sura Lane, this store offers an extensive selection of wines, spirits, and beers from around the world. With knowledgeable staff to help you find the perfect bottle for any occasion, Total Wine & More is your one-stop shop for all things alcohol-related. Whether you're looking for a fine wine to pair with dinner or a unique craft beer to enjoy with friends, this institution has you covered. Visit Total Wine & More today and elevate your drinking experience.
Photos of Total Wine & More
8700 Sura Ln, Greenfield, WI 53228, United States
Opening hours of Total Wine & More
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
10:00 - 19:00
Reviews of Total Wine & More
"Came into the store just to see the different dynamic compared to just getting my alcohol from walmart or the gas station. I walked in started to take a look around at the different choices when I realized multiple associates were following me but saying nothing. I ignored it and continued to look around. A older gentleman finally came around and asked if I was looking for anything particular. I told him no I was just taking and look around but thank you anyways. I shopped for maybe 2 more minutes after that until the older gentleman doubled back and told me he was the manager and there was no way I was over the age of 30 so he had to see my id. I didn’t know the legal age to drink was 30 now? Why approach me while I’m shopping to tell me there’s no way I’m over the age of 30 when I’m 22 and legally able to buy alcohol? The fact that I was tailed like a criminal even all the way until check out when I finally decided to buy something made me feel so uncomfortable and never wanting to go there again. I understand the concern of people looking young and being underage while buying alcohol but maybe wait until I actually buy the alcohol when you scan my id to finally question that? Not when I haven’t even done anything except been inside your store for less than 5 mins. Felt targeted and unwelcome while inside this store. Will never go again."
"Came in with my friend (under 21) like I have in the past. Went to check out and they asked for our IDs. My friend forgot hers and started speaking to me like I had committed a crime, all because she forgot her ID. The wine was for my mom. Refused to sell, which was fine, WHATEVER. On another note the guy in front of me was never carded and looked under 30, which is a “policy.” So I drove her home and came back. Again refused to sell to me and again proceeded to treat me like a criminal, to the point I was in tears. Why not tell me while I was there instead of giving me an attitude and mumbling rude comments under your breath at me. Also when I came back after dropping her off, they saw me walk back in. Why wait till I get to the register with other customers to be rude like that. I had a man approach me as I was leaving and told me the comments they made about me after I left. But the rudeness from staff was horrible. Will never go back. Heck the last time I was there no one asked for my ID. I had to ask them to check it. Also for samples the last time never checked my ID and even offered my underage friend samples! She refused because she’s underage. Some “policy” Horrible is an understatement. I go back on the reviews and have seen similar comments. If this is such a big issue why is there nothing posted! Also to combat this, then someone should be at the door checking IDs and there should be signage. And then when I went ahead and looked for their “policy” online nothing came up except “Our policy is simple: We don't sell to minors. We understand the consequences that selling and serving alcohol to minors can have on our community. To help in this effort, we don't allow any person under the age of 21 to enter our store unless accompanied by an adult guardian of legal drinking age*.” Worst part was the wine wasn’t for me but for my mom who lost her mom 10 years ago today and this was her last wish wine. I think a big take away is staff should learn that you don’t always know what’s going on in someone else’s life, and it’s best to be kind. Please increase customer service training."
"Walked out of here with a very good Scotch far, far below retail. Love this place. Selection and prices are great. Store is very clean and well lit. Service was perfect."
"This is by far the best liquor store I ever visited, there is a wealth of knowledge with all the employees. Especially Greg, he is great to talk too. Greg really impressed my team with all the back story to the Bourbon they offer!! Life time shopper from Chicago."
"What a selection they have to offer!!! From wine tasting to the cigar humidor, beers, liquors and all kinds of wines to tryout! It was a very pleasant visit our 2nd time around. Was helped right away and got a chance to try some Canadian Liquor which was very yummy btw. Staff was very friendly and helpful like usual. Again, great selections and awesome store to visit. Be sure to sign up for their wine tastings!!!"
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