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West Bend Furniture & Design
1411 West Washington Street, West Bend, Wisconsin, United States
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About the West Bend Furniture & Design
West Bend Furniture & Design is a family-owned business that has been providing high quality furniture and accessories since 1974. Located at 1411 West Washington Street in West Bend, Wisconsin, our 30,000 square foot store offers a wide selection of furniture, home goods, and interior design services.
As the leading furniture store in the area, we are committed to offering only the highest quality products, many of which are made in the USA. Our skilled manufacturers craft each piece with care, ensuring lasting beauty and enjoyment for years to come. Additionally, we offer exceptional warranties and guarantees on all of our products.
We take pride in our friendly and knowledgeable staff who are dedicated to helping customers find the perfect pieces for their homes. With frequent sales, promotions, and financing options available, we strive to make quality furniture affordable for everyone.
Join us in celebrating our 50th year of business in West Bend with special deals and discounts throughout the year. Visit West Bend Furniture & Design today and experience the difference of a local business that truly cares about its customers.
Photos of West Bend Furniture & Design
1411 W Washington St, West Bend, WI 53095, United States
Opening hours of West Bend Furniture & Design
Monday:
09:30 - 18:00
Tuesday:
09:30 - 18:00
Wednesday:
09:30 - 18:00
Thursday:
09:30 - 18:00
Friday:
09:30 - 20:00
Saturday:
09:30 - 17:00
Sunday:
Day off
Reviews of West Bend Furniture & Design
"Needed 2 bedroom lamps and quite surprised by the selection"
"We purchased a recliner and love seat in December 2020. The set was delivered to us in September 2021 (delayed due to an increase in demand for furniture during COVID). We were disappointed with both pieces of furniture but decided we would give it some time to "break in." The love seat was not the same comfort or feel as it had been in the store, and the recliner was incredibly noisy when rocking. Eventually we contacted the store to see if there was something that could be done about it. They offered to look at the chair for us if we brought it in, but they otherwise were not very helpful. It was just recently that the new manager/owner reached out to us and offered to come and get the recliner to fix it! He came to the service call himself and was incredibly nice and helpful. We appreciate that he took care of this in a timely manner once he was aware of the issue, and we are now very satisfied with the recliner. Our earlier interactions with the store were with previous management, but the new manager seems to take great care of his family owned business. We are still in need of a love seat (we sold the previous one) or couch, and we plan to go back to the store again because of the timely, thoughtful service we experienced with the new manager, Gus."
"When furniture shopping, we really don’t need to look any further than West Bend Furniture and Design. Competitive prices for quality furniture that lasts until we decide we want something different!! And the service can’t be beat. From assistance in choosing pieces to meet our needs, placing an order, to delivery, everyone is pleasant, accommodating and professional! Even though we know that when we walk through the door everyone will be helpful, we think that Shawn is the greatest!! We have worked with her for many years and she goes above and beyond to meet our needs. She gives us her opinions and options on color, design and fabric choices to fit with our style and preferences as well as our lifestyle and family life (which includes pets)! Our latest purchases include a Smith Brothers sectional for one room and a LA-Z-BOY for another room. We are very happy with both!! Thank you Shawn and West Bend Furniture and Design!!"
"Purchased 2 sofas and a leather chair. Service was awesome. Very helpful with selection of fabrics and colors. Order time was less than anticipated and delivery was great. They showed us how to take apart in case we needed it and gave tips on a few other things. We had a mishap with a cord getting pinched and the service was great to get it fixed; they came out right away. I'd highly recommend purchasing from this family friendly company where they take customer service personally."
"My wife and I went to 4 different stores near our place in Oak Creek when looking for a new bed. None of the beds themselves were extra ordinary, but the reason we never purchased from any of them was because we never felt sure of our decision. A friend told us about West Bend Furniture and we went pretty well out of our way (about 45 minutes) to make the trip and let me tell you; we are glad that we did. From the very moment we walked in we felt like their most important customers. They were inquisitive in a meaningful way that made it clear they’d be able to find the right fit and help us feel comfortable with our selection. I’m fact, there was even a moment where they recommended a bedroom set that was LESS expensive than the one we were considering after they learned a bit more about our (my wife’s) decor. Not often you see sales people recommend a LESS expensive option. That’s how we knew they were genuine and sincere. It’s crystal clear that West Bend Furniture is large enough to get you what you need, but they’re small enough to still give a dang. They genuinely treated me as if they knew me for years. Couldn’t recommend West Bend Furniture enough!"
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