Walgreens,

1819 South Hastings Way, Eau Claire, WI 54701

"I have been trying to track down my ill sons’ medications as they were not sent to our correct pharmacy. Things have been going very poorly for us and his meds were changed. Mayo told us this Walgreens location had them. I called to verify and I was unfortunate to talk w Joanna. First she said No they did not have them. Then I told her where I got the info that they were in fact at this location etc and she changed her answer to yes. I was relieved. She didn’t bother to say, “oh, my mistake” , read on you’ll understand why. I verified the pick up address and the info I would need to pick them up…she YELLED it into the phone, apparently I repeated myself and it annoyed her. She Hollered it really. I said that was unnecessary to yell at me. She said it was to make sure I heard her. Her rudeness should be noted and addressed. I won’t tolerate being yelled at without saying something about it. Update: I picked up the prescriptions and there is no Joanna. Isaiah assisted me and was very nice. He said perhaps a “call center person” took my call. So I feel badly about the 1 ⭐️ for this location because Isaiah handled my transaction just fine. Call center then should be addressed by management."

"We were in line at 1:10 pm. After finally getting to the window at 1:40 they told us it was closed and we could not get our prescription until after 2:00 because they were on lunch. They were extremely rude and short tempered to not only us but the people in line next to us as well. Will be looking to see if we can get this filled at a different location."

"this store is a slum!! very poorly organized and smells terrible. bathrooms are always dirty hygiene has been an issue with employees for a while now. Apparently one of their workers(short hair) think is okay to burp in-front of customers faces!! DISGUSTING!!! I have had so many bad experiences in this store and their employees lately it’s unacceptable. Came in yesterday to get ONE item and had to wait in line while the other worker just stood on her phone and didn’t come help until another customer asked her to . When she finally got on registers to help she rudely started throwing items around. if you do not like your job, WORK SOMEWHERE ELSE!! workers are lazy and rude. can’t ask a question without getting yelled at by the older cashier. i’ve come to this store multiple times and only one person working the registers with a huge line while other workers and managers are laughing and talking. why work there if you’re not gonna do your job!!! if i could give negative stars i would."

"Twice now I've gone there to pick up an RX that had been called in days ago only to be told it wasn't ready and I'd have to wait another 30 to 45 minutes for it to be filled. This pharmacy is a joke and I'll be taking my business to a different pharmacy going forward."

"There is always some sort of issue. I'm glad my disability isn't worse and it's just an inconvenience. Went to another Walgreens in a different state for years and never had a problem there and it was a much more populated area. Tired of the hassle and probably be trying a different pharmacy. These guys really need to get it together."