Walgreens

"As of late, their service has truly gone down hill. My doctor had sent over a prescription to be filled. I phoned the next day to make sure it was ready for pick up. The robo voice you get did not want to just let me through to the operator. They wanted the prescription number. I hung up, called back and asked for the operator first thing. The robo voice said "Did you know your pharmacy technician can help you with most questions." I kept pushing zero until it finally went through to a person. The person who answered the phone talked just like a robot. Very quiet and monotone. They finally said they could fill the prescription and it would be ready to pick up after 10:00 tomorrow. It was only 3:00 on a Friday that they are open until 10:00 pm. Seriously? How could it possibly take that long? Pathetic."

"I experienced no issues here. Had my normal pharmacy transfer a med, went to this Walgreens at peak time (Weds @ 5:30 PM), they had it ready to go. NBD"

"They need to have the option of negative reviews. I have had all of the problems others have already listed. It would be easier to tolerate the many, many mistakes if the pharmacist was not so incredibly rude. Medicare is forcing me to use Walgreens, but as soon as I can I’m going to be moving to a different pharmacy."

"This is a review on Walgreens business administration and not on their staff. I moved to Walgreens pharmacy back in June and they have been a nightmare. They made numerous errors with my orders right out of the gate. Filling some that were unneeded and not filling others that were needed. Their notification system was the worst with texts and phone calls constantly. I ended the texts but the phone calls kept coming. The auto refill system was unreliable and I had to often resubmit an order. Once, when they failed to have a prescription that they said was ready, I asked them to mail it to me. They said ok but then called me to tell me the prescription was ready for pick-up. I am not exaggerating when I say that not one month went by without a problem. Their customer service system typically took a long time to speak with anyone about a problem. I often had to wait for quite a while before someone was available to speak with me. I switched to a new pharmacy where I am not experiencing any of these problems anymore. I do not recommend this pharmacy service to anyone."

"I enjoy shopping for vitamins, health care needs & Rx prescriptions from the pharmacy at all the Walgreens in the greater Madison area, including this one on Fish Hatchery Rd. This locale has all the items one has come to expect from Walgreens. From hair and personal care, snacks and healthy foods, a good sized cooler section for soda and mineral waters, to photo and toys for kids, it's all here. Also good selection of greeting cards, first aid, child care items, stationery and pens/office needs, diet and special nutritional supplements, & vitamins for every age & lifestyle. In addition, there's a good selection of items to help with medical needs such as back support, foot support needs/insoles. And of course wrist-arm-knee-ankle wraps for everything from plantar fasciitis to sprains/stressed tendons & all basic orthopedic support needs. Finally, the staff & pharmacists are very professional & eager to assist you with your health, beauty, & other needs. They are ready for any questions and concerns you may have for exact product specifications, contraindications and recommended use/precautions to take when applying products or treatments."