Sleep Number

"DON’T FALL FOR IT!!! My sleep number is zero stars. Edit: Funny your response doesn't address the bait and switch tactics. High end bed in showroom - Ikea quality bed delivered. Shameful! If I could score this organization a zero, I would do that. I will never do business with them again. Here's why: The mattresses they have in their stores are NOT the same mattress you’ll receive at your home. The memory foam in the store compares to that of a Tempur Pedic mattress. The showroom beds are solid. If we had received the same level of i10 that they keep in the showroom – we would have loved the mattress. Instead we received a bouncy – mostly air bladder mattress. When you’re in the store you don’t feel the air bladder, but when you’re on the bed they deliver it’s a balancing act to make sure you don’t fall off the bed. It was so clear the mattress we got is different material that we called the same day it was delivered to have them pick it up. Then we were told about a 30 day minimum. Would you want to look at a king size bed in your room/house for 30 days that you don’t want? Come’on. They finally agreed to pick it up sooner than 30 days after we told them we had already bought an actual mattress – Tempur Pedic. Tempur Pedic was twice the price but we’ll be getting at least twice as much sleep. I’m so mad I fell for the advertisement. There’s a reason you see SleepNumber all of the NFL and TV – they spend big bucks because they sell a less than acceptable product and to do so they need you to think it's the best. Then there’s the unexpected $250 pick-up fee! LOL. Their paperwork talks to a fee to have the mattress picked up, but it doesn’t say what the fee is. THAT is not legal. They want you to keep the bed for 30 days, but not more than 100. It’s all in an effort for you to give up and keep the glorified air mattress that I could have bought at Target for $79. I will do what I can to make sure their sales decline until they figure out how to treat their customers."

"stay away from Sleep Number they are a bunch of jokes and gimmicks beds are junk, I was better off buying an air mattress for 49.99 and adding air to it. they are also a thief and they told me it is going to be a free return. I returned the bed within 35 days and I got charged $ 500.00 so $ 500.00 later and still don't have a mattress. be very careful with these guys they are a bunch of liars."

"Mary took care of me, had me try a # of different beds. I greatly appreciate a person, that asks someone a ? Rather stand there and fumble, trying to figure out the answer. Thank you Mary, Colleen and Jordan"

"Exceeded expectations!! From the moment we walked in, we were greeted by Julio and he was great! Provided excellent knowledge of product, answered all of our questions, gave us time/space to discuss our decision and NEVER did we feel pressured in anyway. This will be our 2nd sleep number and cannot wait for our new bed to arrive! Thank you Julio!"

"We had a great experience with Jeff! He was not pushy at all and very informative. He took the time for us to try all of the bed mattresses to see what we liked best. He's a wonderful salesman and I highly recommend seeing him when you go to sleep number!"