Vela on Ox Apartments
21221 West Oxnard Street, Los Angeles, California, United States
About the Vela on Ox Apartments
Vela on Ox Apartments is a modern and stylish residential complex located at 21221 West Oxnard Street in the vibrant city of Los Angeles, California. Situated in a prime location, this institution offers luxurious living spaces with top-notch amenities and breathtaking views of the surrounding area. Residents can enjoy a range of facilities including a fitness center, swimming pool, and beautifully landscaped grounds. With easy access to shopping, dining, and entertainment options, Vela on Ox Apartments provides a convenient and upscale living experience in the heart of Los Angeles.
Photos of Vela on Ox Apartments
21221 W Oxnard St, Woodland Hills, CA 91367, United States
Opening hours of Vela on Ox Apartments
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
Day off
Reviews of Vela on Ox Apartments
"TRUST THE NEGATIVE REVIEWS! I had been living here for over 2 years and watched this building downhill so fast it turned into a horrible place to live!! The trash builds up in the trash room and stinks up the hallways. The fire alarm blares into the bedrooms in the middle of the night because someone keeps pulling the alarm or people are smoking in the hallways. This all started about 1 1/2 years ago when the building was sold to a publicly traded corporation and they got rid of all the onsite management. Since then the best tenants moved out and they loaded up the building with section 8 tenants and soon it is loud music blasting into the hallways and dog droppings all over the hallways and everywhere in the building. AND it is going to keep getting worse since the corporation only cares about rent increases and there is no one to even complain to that will listen or cares to correct the problems. And, despite me giving my notice, they hit me with all the maximum fees the possibly could to eat up my deposit. And since the ratings are so bad they couldn’t rent my unit so I got hit with another month of rent because no one would rent the unit. DONT GET SUCKED INTO SIGNING A LEASE HERE! YOU WILL REGRET IT!"
"I went on a self guided tour of the Vela on Ox, the apartment complex was beautiful and most importantly clean lol. Jay from the leasing office was outstanding with assisting me with all of my questions. He also made the application and leasing process it easy by answer all of my calls to make sure I completed the application properly. He was very professional and remained in contact with me until I got approved for the apartment I wanted. - Thanks Jay H."
"Working with Sydney was very easy. She was always available to answer all of our questions. She always made the availability to get us into each of the apartments we wanted to look at. Her follow up was great. She was somebody I would love to work with again."
"Fire alarms at 1 am. DO NOT MOVE HERE. This was not due to faulty alarms, people disconnecting it, or someone pulling the alarm. This was someone spraying the fire extinguishers in the hallways now, toxic fumes in front of peoples doors. Twice this weekend, and the alarms go off weekly. Ashley zarro and Kal Sousa - the managers- held a meeting where they blamed a few residents for these problems as if it were not their fault, as property managers. They also said they would ask “upper management” to install cameras to deter crime. No results. Everyone is leaving this building, the only remains are people on section8 which they allow (per their website) and whoever they can find to sign a lease."
"Look elsewhere! I wish I could give ZERO stars. There are multiple persistent issues with Vela On Ox such as, smoking cigarettes and pot in common areas, fire alarms going off in the middle of the night on the regular, trash and dog poop in the halls, crazy people hollering, dogs on patios barking and allowed to swim in the pool, trainers taking over the gym with outside people, and the list goes on. Someone even left a nasty couch in the hallway for a week before it was removed. Also, BE ADVISED, they will not give you all of your deposit back when you move out no matter how clean you leave the place. We extensively cleaned our unit and sent video proof. We NEVER walked into the place with shoes from the outside, NEVER smoked, NEVER had a pet, NEVER hung anything on the walls. It was left immaculate. In all of my years of renting, I have NEVER been charged any of these extra fees upon move out and have always received my entire deposit back. The tiny little patch of carpet in the closet was NEVER walked on with any shoes.Vela kept $125 of my deposit for cleaning a 5X8 patch of carpet!!! They also charged me for a chip in the floor molding that I reported upon my MOVE IN inspection! Below you will see some of the bogus fees they are using in order to steal the deposit. Over $400 was not returned to me. 09/23/2023 37788296 Carpet Cleaning - Turn Time Contractors 125.00 09/23/2023 37788297 Apartment Cleaning - Turn Time Contractors 150.00 09/23/2023 37788298 Apartment Paint & Supplies - Prorated Charge Based Off 36 Month Life Span - In House Labor - 1 Hour 29.84 This is how I had to end my 9 month stay with them after having to constantly complain about issues. The management is lacking and they do not care about paying tenants having a safe, clean, and peaceful place to sleep. There is only one person, Maria/Roxy, that actually works hard, to try to clean up after the trashy tenants that destroy the place. The other guys stand in the hallway for most of their shifts talking to each other. I once asked for more wipes for the gym and they told me it was not their job and proceeded to talk to each other. They should have given tenants a discount for the fire alarms going off all the time, instead we are punished when we leave by stealing our deposit."
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