Days Inn by Wyndham Winona 420 Cottonwood Drive, Winona, MN 55987

"For a budget hotel choice, the room we had was in great shape and very clean. We chose a Queen Deluxe to get the lounge chair and that was a good choice. There's a busy road nearby but the noise was not an issue. The window in the room was openable, which I appreciate to get fresh air."

"First, I want to note that the 2-stars for service are 100% due to one employee that absolutely went above & beyond to help in any way possible while ALWAYS being friendly & cheerful. Without him, that place would be a complete & total waste. Secondly, I rated the room(s) 4-stars based on the one & only room we stayed in (1 Queen Bed, Apartment, Non-Smoking). It was very nice to have the Full Kitchen accompanied by the bathroom, a spacious living room & separate bedroom. Overall, I would not recommend until new staff is hired & I certainly will not be visiting again."

"Staff was very friendly and helpful for a place to eat (Mangos was wonderful). The room was clean, the bed was comfortable, the shower was hot and clean, and best of all the price was cheaper than others in Winona. Yes the room was a little small but it served its purpose. Thank you Days Inn"

"Can't beat this hotel in this area for the price. I read some negative reviews (from the past) elsewhere that had me concerned, but for over a hundred bucks a night difference we took a chance. So glad we did! Amazing staff and rooms were just fine."

"1 star because I can't give 0 stars! At first appearance the room seemed fine, appeared clean, until we moved the mattress (will get that) and found trash under them. The room felt damp the whole time. We had called ahead and asked if they had crib available, we were told yes...if we were told no we would have brought our own. When we had been told to call back the day before our stay to remind them we would need a crib, no big deal..they then told us to remind them at check in okay. When reminded them we would need a crib when we checked in, the yound man at the desk said that he remembered talking to my husband the day before and seemed a bit annoyed. We checked it sometime between 6pm and 7pm, my husband had to go back to the front desk even later to request the crib again. It was a playpen that had never been used, no big deal...so my husband goes about setting it up and it had a hole it it straight out of the box and was flimsy as heck, didn't use it. We all go to sleep, my husband, myself, and the baby in on bed and our six year old in the other. The AC ran all night but it still felt gross and humid, but not that big of an issue. The real issue happened when I woke up in the morning and was covered in red dots...so I decide to remove the blankets and sheets and found a bug....yes, THE BUG! A bed bug. So my husband starts moving the mattress, this is how the trash under the mattress was found along with a swarm of bed bugs, and the swarm was worse on the bed our six year old had been on. My husband scooped some into a disposable coffee cup and went to the front desk. He told the young lady their that there were bed bugs in the room to which she asked for proof and he gave her the cup. She looked inside and said they would have to deep clean the room now. She told us that we could check out and we would receive a full refund if that's what we wanted, we did choose to do this. When we checked out the phone rang and you could hear the other end ask if they had rooms available and the girl said that one just opened up... this was Labor Day weekend, it has been almost two weeks since then and I have not received a refund at all. I did wait about a week before trying to contact them because I know stuff like that takes time and there was also the holiday. Once we started trying to reach out to them to resolve the matter we would get put on hold until someone on their end eventually hung up the phone, this has happened multiple times. We drove six hours to vacation in Winona for the weekend just to turn around the next morning. TL;DR They have bed bugs, and staff is terrible"