Children's Hospital Los Angeles : Teenage Health Center

"After years and years of giving them the benefit of doubt, I'm ready to rate. It would be helpful if we can rate by each department but since that is not an option.... I am rating less than 1."

"The Best Children's Hospital in the world."

"I cannot believe the inconsiderate incompetence of this place. My 3 year old son broke his wrist and needed a specialist and was referred to Childrens Hospital Los Angeles to see a pediatric orthopedist. After having his pediatrician send over two referrals because they lost the first one I had to wait, according to the person I talked to, for them to process the referral. I called back for many days in a row seeing if that had happened only to have them tell me all of the doctors in that department had gone to some seminar and couldn't review the referral. So I had to wait for them to get back from the conference.(just talked to my primary care Dr office staff and they were told three Doctors were let go or fired) All this time my son who recently turned three is running around with a broken wrist and falling on it causing him great pain and possibly making his break worse. Finally I call this monday to get an appointment after two weeks of waiting for the receptionist to tell me that unfortunately due to the urgent nature of his case they cannot see him. What is wrong with these people? I was given the run around for two weeks called numerous times and after all this time they aren't even going to see him? The simple matter is they were NEVER going to see him in the first place. If they had just told me this to begin with I could have sought alternative treatment. This hospital is the worst place I have ever dealt with. They should be ashamed of themselves and their lack of care or even a shred of concern for an injured child."