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Terra Nova Villas
440 East H Street, Chula Vista, California, United States
About the Terra Nova Villas
Terra Nova Villas is a premier real estate agency located in the heart of Chula Vista, California. Our team of experienced agents is dedicated to helping you find the perfect home or investment property in this vibrant community. Whether you are looking for a cozy villa or a luxurious estate, we have a wide range of properties to suit your needs. Our commitment to customer service and attention to detail sets us apart from the rest. Visit us at 440 East H Street and let us help you find your dream home in beautiful Chula Vista.
Photos of Terra Nova Villas
440 E H St, Chula Vista, CA 91910, United States
Opening hours of Terra Nova Villas
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
Day off
Reviews of Terra Nova Villas
"Moving in was a fast and easy process thanks to Monica, she vas very helpful since day one until the day we left. Always ask for Monica, she’s great!"
"Elena is amazing! From the first time I looked on the website the process for apartment hunting is a bit overwhelming but Elena was there to ease the process. Elena was the most helpful and accommodating person I have work with and glad I joined the Terra Nova Community. Elena was very knowledgeable and friendly and made sure all my questions were answered. If you are looking for a great place to live call Elena Olvera and join the Terra Nova Community!"
"Had a plumbing issue at our apartment and Jaime came in and fixed it so fast and efficiently. He is one of the best workers at this apartment complex. He is fast and reliable. Thank you Jaime!!!"
"Since my first inquiry on this place my experience has been great! The Leasing Consultant Elena has been professional and very helpful throughout the whole process and upon move in. I’ve only been here for two days and everything is great. A nice quiet area for me and my kids. I did have a couple items repaired by the maintenance guy Sam and was super nice and quick in responding to my needs. So far so good! Thank you for all the assistance Terra Nova Team! We love it here!"
"If I could give this place negative stars I would. On the day we were supposed to move in we walked into a disaster. Super disorganized & unprofessional staff. You can tell the staff is just there for a paycheck and does not care about giving the tenant a great experience. We walked into such a filthy apartment, zero efforts was put into repairing the apartment. The appliances were old, filled with rust. The stove was covered in grease. The floor was incredibly scratched. Some of the windows had no secured locks on them. We found dead roaches on the floor. The walls were not repainted, holes on the wall. I can go on, with all the issues we experienced within minutes of walking into the apartment. We went to the office immediately and tried to have someone from management do a walk through of the unit. No one wanted to assist us, they claimed they were busy. Elena then confirmed she never even inspected the unit before handing us the keys. We waited until 3:00pm to finally receive an update, when the manager Monica said the floor and cabinets would be fixed but whatever other repairs were needed they could not fix and will note on their checklist to not charge us when we decide to move out. Monica had a terrible attitude, would not let us talk, and would keep cutting me off. This was such a frustrating experience that I decided to terminate my lease right away. They do not care about the tenants, their energy screams they hate their job. I refuse as a responsible tenant, commit to a 13 month lease at a place where management doesn’t show compassion or respect after messing up so terribly. From day one we kept getting mixed information. We viewed and applied for an apartment, just for Monica to call us and tell us the apartment is no longer available. We asked if there was another apartment available she said no. Then when we requested our application fee back, suddenly an apartment was available. I personally felt she was discriminating towards my partner and myself, but moved on with the process because we were eagar to move. I had to take time off from my busy job to take care of all the inconsistencies dealt with on move in day. At the same time went back and forth from unit to unit with my 7 month baby and so did my husband. The staff was very condescending. I moved here from New York and just baffled by how management companies hand over apartments here. Every apartment I have previously lived in back home gives the tenants new appliances and a newly renovated , clean unit. They were quick to rush you on payments, stating if the money wasn’t sent as soon as they requested it, they wouldn’t hold the apartment. Were quick to rush us, just to still owe us money. Told us the rest would be mailed to us in 21 days after the person in charge of sending those payments returns from vacation. Save yourself the headache and find yourself a better place to rent, with staff that is respectful and focused on providing the best experience for every tenant."
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