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Solterra Ecoluxury Apartments at Scripps Highlands San Diego
9865 Erma Road, San Diego, California, United States
About the Solterra Ecoluxury Apartments at Scripps Highlands San Diego
Solterra Ecoluxury Apartments at Scripps Highlands San Diego is a premier residential community located at 9865 Erma Road in San Diego, California. This eco-friendly apartment complex offers luxurious living spaces with modern amenities and sustainable features. Residents can enjoy breathtaking views of the surrounding landscape and access to a variety of on-site facilities, including a fitness center, swimming pool, and outdoor lounges. With a focus on sustainability and eco-conscious living, Solterra Ecoluxury Apartments provides a unique and upscale living experience in the heart of San Diego.
Photos of Solterra Ecoluxury Apartments at Scripps Highlands San Diego
9865 Erma Rd, San Diego, CA 92131, United States
Opening hours of Solterra Ecoluxury Apartments at Scripps Highlands San Diego
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
10:00 - 17:00
Reviews of Solterra Ecoluxury Apartments at Scripps Highlands San Diego
"Lived here since October 2023 and overall everythings been pretty great, especially compared to other appartments I've been at. Stephen helped me out from touring to signing paperwork and was excellent. He was quick to repsond to my followup questions before signing, was able to take an extra few photos for me that I needed and even offered to measure a wall I was asking about while I was out of state. As much as I hate the phrase, I feel like he went 'the extra mile' - Thank you! Stephen also was proactive to follow up after moving in to see how things were going and got an investigation going on some mysterious AC issue I had. Later on, I met Damoni, who had just started at the leasing office. Damoni picked up on the AC issue and was also super helpful in the final push to resolution for that, keeping me posted on the state of things as well involving a vendor, etc. I can't leave out Jose (Maintenance manager) who was also a big part in working with me on that issue and overal super responsive to all other requests I had maintenance-wise. One bit of feedback I have based on my experience is that when I moved in, there were several items that were either worn / consumed and needing replaced or dirty where the cleaning was missed. I believe it may have been missed as I wanted to moved in on a certain date or close to it, which was very close to the move-out date of the last resident so I'm guessing this rushed the team in cleaning the apartment and spot-checking. While I appreciate them getting me in so quick, I wish there would have been a delay if needed to get those extra checks in. One or two items is no big deal, but there were quite a bit more that added up and that plus the AC problem really had me concerned initially. After all, I find it difficult to knock down the rating on that because the maintence team is so unbelievable quick to respond (I think once it was 30 minutes) that any real issue I have I know would be addressed. Stephen, Damoni, and Jose all get my 5/5 stars - amazing crew. If it weren't for them, this would be a slightly lower review, (4/5 probably) because of the initial post move-in issues I had, but I find it difficult to knock the review down because everyone did such a great job at helping me through it all and I would like to think that stuff either isn't the typical experience and will be carefully considered going forward for their tenants moving in. Otherwise - they have food trucks sometimes which can be pretty great. I haven't been able to be super social here so can't speak for much community-wise, but of the few people I've met, they've all been very kind. Also, lots of doges. They're all great, naturally."
"Been living here for a little over two years and would have loved to stay if it wasn't for the fact that we bought our own condo. Our stay here has been with great joys. The amenities provided are top notched and well maintained. The gym is well equipped, maintained, and open 24-hours a day. It is on and off busy but I have never had a problem finding what I needed for my routine. Apart from the gym, the pool and Jacuzzi is well maintained and never broken; they are only down for maintenance that is well notified in advanced. The clubhouse it cleaned daily with things to entertain you such as multiple televisions, wifi, pool table, a couple chest boards, and at one point a little arcade station. There's plenty of materials available such as gift wrapping paper, coffee, and dog treats (!!!!!) To which we used frequently. With the recent increase in electric cost (gosh it's a lot), having solar definitely helped saved probably hundreds of dollars over my time here. Definitely gonna miss this. And the best of all is the staff and community. The office staff are easily available and very attentive to our needs. The maintenance and repair person (Jose) is very knowledgeable and quick to resolve our issue, especially when my tub nozzle broke and the water wouldn't shut off. Solterra has been my home for two years and the community has always been a joy to be around. We had holiday gatherings, food truck, meet ups. My dog definitely love it here with all the other paw-friends around the neighborhood. I would highly recommend this place if you're looking for a luxury apartment stay and lifestyle. Location is great since it's right by the 15 freeway. And finally, if you're looking for a safe place to call home this place definitely can't be beat. It's not just Solterra that is safe to walk around in but the community around the area as a whole could not be safer. It's well lit even late at night and there isn't anywhere you can turn without being able to see far into the distance, just in case. There is also onsite security that physically walks and roams the area which is always a plus."
"Mitchell was able to help my family find a beautiful home amongst his many sister properties instantly! Due to our horrible situation from previous property manager and our urgent need to find a safe and healthy environment we were literally stranded in a motel. Before you look anywhere else for a top of the line housing community "SOLTERRA ECOLUXURY APARTMENTS AT SCRIPPS" IS YOUR STARTING LINE! CLEAN, NEWER HOMES WITH NO DAMPNESS OR MOLD! You were our guardian angel, Mitchell! We are so happy and out of the uninhabitable condition where we were living."
"I just moved in a few days, so can't say that this is a 100% accurate review, but from stepping into the leasing office to current, my experience here has been awesome! I walked into the leasing office with no appointment, and Stephen was very friendly and was able to provide a tour of 2 apartments right away. He responds in a very timely fashion, and will make you feel right at home and help out with getting your application filled out and approved. The units are very clean, modern and have a great feel to them. Mitch is also incredibly nice and great to work with. On move in day, my garage door opener wasn't working, so Stephen had Jose from maintenance work on fixing it, and Jose was also very nice and quick to resolve the issue. The clubhouse has a lot of great space for people to work out of. The only downside is not having an elevator, but it doesn't hurt to exercise :) If you're looking into living here, you'll have a great experience with Stephen and Mitch!"
"BEST COMPLEX EVER. Jeremy and Shannon are literally life savers. I have rented "luxury" apartments before and maybe they had some amenities that seemed "luxury" onlinr but then the staff at the front made the experience at those places rough. I can say that Jeremy and Shannon seem to be servant leaders generally where they look to make us as the residents the focal point and do what they can to help accommodate and serve us as best they can while not over promising or being fake. For example, I have an EV and they are able to get a charger installed and functioning if you have a garage (which they called me about to help me get when one suddenly came available even though I had already signed to go to a unit without a garage). The level of care and service is very consistently 10 out of 10 with both of them. Can't recommend this complex more aggressively, they are THE BEST. Also, the units and amenities are really top tier from what I have seen at other "luxury" apartments. Gym and pool and hot tub are all well maintained. Club house is pretty swanky with free cold brew on tap and a well maintained TV, pool table and lounge area! A+ all around!"
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