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Villa Serena Senior Apartments
11401 Central Avenue, Chino, California, United States
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About the Villa Serena Senior Apartments
Villa Serena Senior Apartments in Chino, California offers a comfortable and convenient living experience for seniors. Our beautifully landscaped community is centrally located near shopping, medical centers, dining, and the Chino Senior Center. With a variety of one and two bedroom floor plans to choose from, each apartment features walk-in closets, central air and heating, and a private balcony or patio. Some units even include upgraded features like granite counters, stainless steel appliances, and wood-style plank flooring. Residents can enjoy amenities such as a pool, spa, laundry facilities, and on-site maintenance and management. Pets are welcome at Villa Serena. Schedule a tour today and discover the joys of retirement living at Villa Serena Senior Apartments.
Photos of Villa Serena Senior Apartments
11401 Central Ave, Chino, CA 91710, United States
Opening hours of Villa Serena Senior Apartments
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 17:00
Sunday:
Closed
Reviews of Villa Serena Senior Apartments
"If there was a lower rating I would have chose it. Apartments are infested with roaches, I requested fumigation...they said Terminix comes on the 1st and 3rd Friday each month. It was 1 more week before they were coming back..They said they scheduled them to come...they never showed. I have been in Roaches for over a month with my 76 year old father who had a stroke. Today I found a LIVE roach in his bed, he can't even get up to run. Villa Serena respond is to send the same company who didn't show up on my last request and who fumigate every 1st &3rd Friday and I am still infested with roaches. Crystal Parks in corporate accused US of bringing the roaches...LOOK at ALL the pics. Gina "David" Page the owner will not return my $$ and gave me 2 weeks to leave the property or I am responsible to pay rent this complex is un-healthy and a danger to any Seniors living there. SEE ALL THE PICS Pic 21 on the outside porch is where they came from. The baggies with dates are the roaches I find everyday since they "Fumigated" on 4/27/23 baggie the one below is the roaches I found after the corporate rep Crystal accused US of bringing the roaches. STAY CLEAR OF THIS UNHEALTHY PROPERTY THEY PAINT OVER ROACH EXCREMENT AND EGGS THEN BLAME YOU WHEN THERE IS A INFESTATION. READ ALL the reviews that give this place any positive review...the profiles are fake and say one or two words and have pics of telephone booths...they are posting their own reviews..they hid water damage in a locked door I tried to post the pics..owner lives in Beverly Hills I bet he doesn't have roaches like we do....scroll on don't make the mistake we did."
"First, it’s supposed to be 55 and older but there are single young males, families and young married couples. They’re nice when you come in to purchase Once you’re in you are not as important as a sale. Will not reply to phone messages unless you are looking to rent. No one responsible is around on the weekends. So if you need something (air conditioning fluid) you will wait. The front building is nice and well kept. The back apartments are ignored or partially maintained though, that is contractually required. Do not let your elderly parents rent here. The turn over is high! You’ll just have to move again within a year."
"GOOD PLACE TO LIVE. 55 and above, great."
"If you like rats, bugs in your food and all your things, don't mind an electrical fire, and really like the roof to repeatedly pour water all over your things and flood your bedroom and management that lies constantly, then this is the place for you. It is traumatizing and shameful how they treat seniors. I have also witnessed rudeness and meanness to seniors. The building should be condemned the smoke detector did not work when the electrical fire started and I was very lucky to get out alive. The fire department would not allow me back in the building because it was not safe. It is the most corrupt group of people who take every advantage to take the money from elderly people I have ever seen with a total disregard for the safety and care of their tenants. Maria Maxey is a serial liar. I have witnessed her changing the story on every level and every instance of any encounter with her. If you are looking for a good place to have your elderly relatives live...this is not the place. They have newer apartments called Monaco but it is the same people that mange it. Elderly abuse is so awful to watch and I hope I never have to see it again. I paid $1,150 For a deposit I know I will never see. They make you paint and even though you leave your broken down apartment as clean as it can possibly be they make excuses so you will not get it back."
"My mil has lived here for fifteen years. It's great for seniors that can still live independently. Right behind chino city hall. Afew small groceries near by. The senior center is about 2 blocks away. The community is gated all the way around. A club house is in the center for group meetings and lounging. Laundry is on the side of club house. Nice place for independent seniors with mobility."
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