The Aspens Riverside,

7955 Magnolia Ave, Riverside, CA 92504, United States

"As I’m writing this I am speaking to legal counsel because I strongly believe I am being scammed out of my $3600 deposit. If you look on yelp you see multiple reviews of people saying the same thing. They’ll do anything to scam you out of all of it. I’m being charged $1200 for new carpets when I have receipts of them being professionally shampooed not even 5 weeks before move out ( and I didn’t even live there the last 3 weeks of my lease they just wouldn’t let me out of a month to month any sooner than that .. which is a story in itself… ) I was charged for a hole where I had picture frames the size of nails ($180). I was charged a cleaning fee which is ridiculous because they have to clean it for the new tenant and I had already cleaned it myself prior to leaving. I lost my keys during the move & my ex husband left a tv and a recliner behind so that was the only understandable charge I could find on this itemized list. They charged me for my kitchen counter tops to redone ( the cabinets are sooo cheap they’re like from the 70s they’ve been repainted so many times they get stuck on opening ). There’s a huge roach, mosquito, and spider infestatio, as well as a very sick feral cat that just roams around ( which scared me for my own cat), on top of it the charges are “ misc” for “ repairs” which is strange to me because whatever “ repairs” needed to be done would have been done if I was a tenant there ( however they had a huge issue with maintenance getting new people and it would take weeks to get anything repaired) so I am speaking to a lawyer for that. I do believe the property management wasn’t fond of me . My move out process was a LITERAL nightmare. I could go on for hours about how terrible it was. The whole property is so bad honestly . Yes the aesthetic outside can be nice but the pool literally had roaches so we stop going in there. Weird people were always coming in from other apartments that didn’t live there. They even found some teenagers smoking weed in the club house. It’s not secure. Someone who did not live there followed me to the gym so I stopped going. I could honestly go on. It’s not worth what you pay for go anywhere else !!!"

"If you are looking to move into the Aspens, I would run away from this place. Norma, the property manager is unprofessional and racist. They threaten tenants of towing their vehicles if they do not wash them. They utilize the parking lot as a construction site. We are always having plumbing issues and can not even shower for days so we have to book a hotel in order for us to shower. The place is also infested with spiders, mosquitoes and other insects. Their response to having this infestation is that we decided to move into a jungle when they clearly stated that they have pest control coming in every week, which they don’t. The apartments are also tiny and they never get anything fixed. Norma also walks into the apartment without any consent stating that she’s allowed to do monthly inspections. It is illegal for property managers to walk into your apartment with no written consent. A tenant also witnessed her slashing my tire since I refused to move my vehicle out. When I first moved in, I wondered why tenants were moving out all the time. Well, I got my answer within the first month that we moved in. Management is ridiculous and all they do is harass tenants. I would suggest to stay away from this place."

"I want to start off by saying this is not a bad review. At times it might seem like I’m complaining. However my time at The Aspens was short, but well spent. The Aspens is an awesome place and has a lot to offer for many people. It’s got a coy pond. Swimming pools. Pool tables. Gym. Birds on display in a cage. And one of my most fond memories, friendly cats just walking around being cat-like. There are lots of things to love about The Aspens and if you decide to make this your home I’m sure you’ll be happy. All that being said. There are things that I wasn’t happy about and while no one issue on my list is a deal breaker. It just all kind of builds up and dampens the experience. The units themselves aren’t anything special. Just a standard 1970’s apartment with about 50 years worth of fresh paint. Infact. All that paint actually makes it mildly difficult to open cabinet doors and sometimes stuck to my dishes as they set inside the overly painted cabinets. Some of the mildly annoying things. One of the first things I noticed and was a massive area of stress for me was that wall-to-wall light beige carpet. In the year 2019 (when I moved in) laminate flooring is an affordable and more durable alternative to carpeting. I might have been able to live with the light beige carpet except that The Aspens have MANY plants that drop carpet staining berries and olives. Before we even moved in the bit of carpet next to the door had already been stained. There are other things that really got under my skin that I couldn't do anything about. Like the cabinets being misaligned with the sink. The plumbing in the bathtub is misaligned. I'm going to be posting photos of both of those. There was a small hole next to the dishwasher that allowed my cat to get stuck under the cabinets. After maintenance pulled out the washing machine and I went to reach for my cat I found an ample amount of trash under there from previous tenants. There are no washers and dryers inside the unit. They do have a laundry facility, but if you're like me and really desire a washer and dryer inside the unit you are not going to find that here. Perhaps one of the most annoying things was bugs. Literally every single morning as I walked out to my vehicle there would be at least one massive spider dangling from the trees. To say nothing of all the spiders that made a home out of my patio furniture. Perhaps my one and only biggest complaint against this place. The one that really soured my experience there. Is not even the fault of management. It's theft. Porch Pirates are real at The Aspens. I had so many packages stolen off my front porch that I lost count. If you do move here, learn how to have things delivered to an Amazon locker nearby. Also, keep NOTHING inside your vehicle. Three times someone broke into my vehicle with a Slim Jim and stole my stuff. luckily, I never heard anything of real value in there. Because of this, I never felt safe at The Aspens. As a result, I ended up running my A/C all the time because I was too scared to open the windows."

"I must say, I have been living here for 4 years now. I absolutely LOVE IT here. The atmosphere is beautiful, they have great amenities, and staff are super friendly. I couldnt be more pleased with my home. Also I live really close to work, so its definitely a plus. Also, they are doing an amazing job keeping this place clean and making sure everything is up to date. I absolutely love my apartment home :) Thank you for having me here, and I will continue to leave great reviews. This place is amazing :) Sincerely, Eileen Rodriguez"

"The only good thing I can really say about the Aspens is that it has a beautiful atmosphere. Other than that, I really disliked everything about it. The inside of the apartment is really simple and very cheaply painted. It literally looks like they asked a 5 year old to paint over the cabinets 10x over again (which made it incredibly difficult to open most of the times). When we first moved in at the beginning of summer, our a/c was broken. When Winter came around, the heater was broken. We had an ongoing wiring issue with the light fixture in the dining area. When we requested a repairman, it took about a month for him to get here and the only thing he did was jiggle the light until it was back on. Obviously, it didn't fix a single thing. We had to request someone to fix it THREE times for them to finally just put in a new fixture. We were fed up with the place and thought it was all going to be over when we moved out. But of course, they wanted to squeeze as much money out of us and charge us way over our security deposit when our apartment was clean and in good condition when we left. To be honest, they should tear down this place and just make it a botanical garden because it seems like that's all this place is good for."