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About the SuperCare Health
SuperCare Health is a leading health institution located in Tustin, California, United States. We offer a wide range of healthcare services including pharmacy, medical equipment, and supplies. Our dedicated team of professionals is committed to providing the highest quality care and exceptional customer service to our patients. Whether you need medication, medical equipment, or expert advice, SuperCare Health is here to meet all your healthcare needs. Visit us today and experience the difference that our personalized care can make in your life.
14731 Franklin Avenue, Units H&I, Tustin, CA 92780, United States
Opening hours of SuperCare Health
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews of SuperCare Health
"Portable oxygen device crapped out and they said they would replace it. After 3 days of nothing I called. It took 15 minutes for a call back and they said they are out of the device with no eta on them. After pressing them on the importance of oxygen they finally said they will deliver a device tomorrow. Put on hold 4 times on the 30 minute call. I thought oxygen was important. Not so much to supercare"
"SuperCare allows their customer services reps and delivery drivers to make life or death medical decisions for patients which is illegal. SurperCare also allows their CSR and delivery drivers to discriminate against patient based on their personal prejudices, which is also illegal. CSR and delivery drivers are allowed to withhold life sustaining medical equipment from patient who they discriminate against. This is a company who hires employees who verbally and psychologically harass and torture patient. These employees Eric and Janet would rather kill patients with their neglect and lies then to simply do their jobs."
"Horrible people, every employee I’ve spoken to lies to me about delivery dates, times and product availability. I’ve received broken products and machines. This is a company who hires the lowest form of humans possible. The company’s owners must despise the business they’re in because it really shows. As long as Medicare continues to feed this corrupt company patients, nothing will change. If this company actual had to find their patients and maintain patients satisfaction they would have been out of business years ago. Save yourself stress and do something positive for your health, stay away from these lying corrupt clowns."
"Horrible Customer Service. My father is in hospice and needed a new bed. I needed to return the bed my father was using. They refused to take the bed back because of their ridiculous policies. Now I'm stuck with a hospital bed that nobody wants. PLEASE DO NOT USE THIS COMPANY. YOU WILL REGRET IT."
"I seldom leave bad reviews, but we had such an awful experience with them lately with my mom I felt I had to. She was discharged a few weeks ago from the hospital on oxygen and her portable tank leaked and needed replacement after a couple days. We were directed to no less than 4 different lines and told to call back, and when we finally were assured we had the right number, they couldn’t understand what we needed (I explained an oxygen tank and gave all the descriptors at least 5 times, and they kept asking for other items). It’s almost comical how bad their customer service is. They really need to figure it out because you shouldn’t put people who are already having a tough time through so many obstacles for a simple request."
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