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Citrine Hills
3303 South Archibald Avenue, Ontario, California, United States
About the Citrine Hills
Citrine Hills is a prestigious real estate agency located at 3303 South Archibald Avenue in Ontario, California. Our experienced team of agents is dedicated to providing top-notch service to our clients, helping them find their dream homes or investment properties in the beautiful city of Ontario and beyond. With a focus on customer satisfaction and attention to detail, Citrine Hills is the go-to agency for all your real estate needs. Contact us today to start your property search or to list your home with us.
Photos of Citrine Hills
3303 S Archibald Ave, Ontario, CA 91761, United States
Opening hours of Citrine Hills
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
10:00 - 17:00
Reviews of Citrine Hills
"The staff was very friendly and professional. The apartment I looked at was clean and I liked that it had a washer and dryer in the unit. The exterior looks like it needs a lot of work but appears to be in progress. I thought seriously of renting the unit until the rent increased on the computer (I'm guessing that it probably has an algorithm that automatically increases the rent based on certain criteria) while i was sitting in the office with the staff member and it was more than I am willing to pay (it was already too high for a small 1 bedroom apartment). The rent for apartments are already ridiculous as it is, with property owners taking advantage of the current housing market. I came back to California to buy, not rent and can't in this state with the high interest rates and ridiculous cost of houses in California. I refuse to be a part of those who take advantage of people and situations to line their pockets."
"One of the best tour experiences I’ve had in a long time! The staff went above and beyond to make me feel welcomed and comfortable in the search of my new home. Thank you Clair for taking your time and walking me through everything! She’s amazing :)"
"I have been here a little over 5 years and I have not had any issues. From the maintenance team to the office staff everyone is just amazing. Work orders are done in a great fast timely matter. If I ever had to call the office for a question, concerns etc I always been helped. Recently I had a couple very fixable concerns for my unit and I wanted to speak with management myself. I had the pleasure speaking with Lauren. She was very helpful, informative and really understood my concerns. Right away I was scheduled for the maintenance to be done. We went over a few other things and I was very satisfied and grateful for her assisting me. Talking with her more about all the new remodeling that’s being done not just in units but around the community I was actually interested in doing a transfer to a new unit. She went over everything that is needed to get the process going right away. She scheduled me an appointment with Matthew to work on the transfer. I was honestly very pleased with how fast she made things happen. Like I mentioned before I been here over 5 years when it was previously Terracina. I can honestly say Citrine is doing a lot more for their residents and doing everything to make this complex better not just in our units but the outside. I had my appointment with Matthew who was very informative/ helpful, he made sure everything he needed was in and let me know what is to come in the next process for my transfer. I’m kind of shocked reading the other reviews. People really need to give the new management a try. They are doing everything they have mentioned to their residents. Not everything will be done in a snap. I’m happy with the new changes and team they have. If you have a concern or issue please talk to them before reading any negative reviews. They were helpful for me and I know will listen and help others. Thank you Citrine (Wateron) for listening to my concerns, and providing the assistance that’s needed to fix them."
"The leasing office staff is so sweet and friendly! I came by the office for an unscheduled tour. Clair was amazing! She’s very knowledgeable about the property and provided me all the materials I needed to make an informed decision about leasing there."
"Subject: Exceptional Service by Sam on the Maintenance Team at Citrine Hills I recently had the pleasure of working with Sam from the maintenance team at Citrine Hills, Ontario, and I must say the experience exceeded all expectations. From start to finish, Sam demonstrated a level of professionalism and efficiency that truly sets a standard for exceptional customer service. After reaching out to Citrine Hills regarding fallen debris on my patio from the beautiful trees on the property, Sam promptly contacted me to arrange a suitable date and time for the clean-up. What struck me immediately was Sam's punctuality and business-like approach. He arrived exactly as scheduled, ready to tackle the task at hand. In the face of Santa Ana winds and rain season aftermath, my patio had accumulated a considerable amount of leaves and spider webs. Sam, equipped with the appropriate tools and gear, wasted no time in getting to work. His efficiency was remarkable, and he completed the job in record time without compromising on the quality of his work. What truly impressed me was Sam's attention to detail. Not only did he ensure that every corner of the patio was spotless, but he also took the extra step to involve me in the process. Before leaving, he kindly asked me to inspect his work to ensure complete satisfaction. This level of consideration and dedication to customer satisfaction is truly commendable. I want to express my gratitude not only to Sam but to the entire maintenance team at Citrine Hills. This experience is a testament to the high standards of service and responsiveness that I have consistently encountered when submitting work orders or seeking support. Keep up the excellent work, Citrine Hills!"
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