The Cascades Apartments

"I am a resident of Cascade Apartments in Anaheim, a supposed smoke-free complex. Unfortunately, my living experience is marred by a persistent (more than 6 months) issue of secondhand smoke from a neighboring unit. Despite reporting the matter to the complex office, my concerns have not been adequately addressed. This ongoing problem contradicts the promised smoke-free environment and impacts my living conditions. I hope this feedback prompts the management to take immediate action and uphold the advertised smoke-free policy for the well-being of all residents."

"Living here was the worst experience ever, the manager the office will drive around I. Her golf cart and stand near your apartment to see what you are doing, they don’t care about anything. If you have a complaint they wouldn’t care if you have one. My neighbor upstairs would be making noise till 3 am. After asking to be moved they wouldn’t help you move. The gate is always open and people come in to sell drugs and you don’t feel safe at all. When I moved in it was beautiful but after a while you see things changed a lot. Always people who live I up in the hills come down to use the dog park and leave a mess. You wouldn’t feel comfortable here. They have every poor management here and the maintenance staff are on it then the office staff, also the manager will drive in her car looking at you and seeing what you are doing. There guys who are beyond creep smoking weed in the trash cans. Just because you are in Anaheim hills you are getting what you are paying for I highly wouldn’t recommend it here, there’s some places that are better then here."

"Great complex, nice apartments, love the neighborhood and location. Maintenance tickets are taken care of the day of or after they are submitted. No major problems with neighbors, community is very calm and quiet. Gym is small but can provide everything needed in a pinch. Pools are nice, though with my short 6 month lease that took me from fall to early spring we didn't get to use them. Overall, my wife and I were very happy with our living arrangements and we're sad to be moving out. I say I love the location, and I do - Anaheim Hills is a nice area and there are plenty of places to eat and shop. However, if you work in south county or on the coast like we do, be aware that you'll have to make a choice between spending $1k+ per month in tolls/gas or having a hour commute each way thanks to traffic on the 91. If this weren't the case, or if we both worked from home, we probably would have just extended our lease or gotten a bigger apartment here in the Cascades."

"I've lived here for 7 years and watched my family grow here to include 3 kids now. Love the office staff so much, maintenance is always friendly, and the grounds are well kept. My only serious complaint is about accessibility - Cascades have many stairs for some buildings and a lack of ramps for folks that rely on wheelchairs. Most importantly for families though, and a prime reason we keep renewing our lease, is that the nearby elementary school is just phenomenal. We have really enjoyed living here. In 7 years have never personally encountered any crime of any sort, nor have we had any loud or rude neighbors. It is a peaceful community from our experience."

"We lived there less than a year. In that time we constantly had maintenance staff in and out for so many different reasons (none requested by us) not being able to park by our apartment due to repaving twice. Had to be evacuated from the fires (which found out that the apartments had burned down previously) and to top it off, the reviews that they rip you off with the deposit is 100% true. I scrubbed our place from top to bottom (with pictures to prove it) on top of always caring for the apartment on a daily basis. They gave us $1....ONE dollar back. there was one small damage, that had obviously been repaired prior to us moving in, because the design or the doors is bad and it is going to be an on going issue. You can see what I’m talking about in the photos. What a joke."