UBCP Primary Pediatrics Castro Valley 20126 Stanton Avenue, Castro Valley, CA 94546
About the Business
UBCP Primary Pediatrics in Castro Valley, California is a trusted institution offering top-quality healthcare for children. Located at 20126 Stanton Avenue, our team of board-certified pediatricians is dedicated to meeting the physical, emotional, intellectual, and social healthcare needs of your child. With three locations in the Bay Area, including Oakland and Alameda, we strive to maintain close ties with our patients and families.
We are currently offering Covid-19 vaccines for patients aged 5 to 11 years old in-office. Face masks are no longer required in UBCP clinics, with the exception of protecting unvaccinated babies during times of high community spread. If your child is sick, we kindly ask that both the parent and child wear a mask. Please contact our office to schedule an appointment, especially with flu season approaching.
Our staff is known for being amazing and very helpful, creating a family-like atmosphere for our patients. Whether it's your child's first checkup or they are graduating from high school, we are here to address every question and concern. Don't hesitate to reach out to us for all your pediatric healthcare needs.
Photos
Location & Phone number
20126 Stanton Ave # 200, Castro Valley, CA 94546, United States
Hours open
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"The doctors are okay. The front office staff and billing is the absolute worst. Top 2 reasons you should go elsewhere 1. We had a change in insurance for my kids and they absolutely refused to see them unless the new card number was presented. This despite my reassuring them and showing them proof of coverage and offering to pay cash for the visit! I asked for a supervisor who agreed to “let me pay” - where is the humanity in this! Absolute garbage people that are cash driven and literally were denying my child care. Just be warned they’re not there to help 2. They are extremely rigid about canceling appointments beyond 10 mins. Like 11 is too late. Here’s the kicker. That only cuts 1 way. You will not ever get to see a doctor at your promised time. We’ve been there for years and sometimes the wait time is over an HOUR. I’ve had to hold a screaming infant in the room for over 45 mins. Bring your change of diapers and food!! Horrendous again that it’s “rules for thee not for me” Summary: avoid this practice at all costs. I honestly don’t know how the docs even work there"
"Nurse Ruth Berzay, gave me and my family hard time, yesterday we went there to check my son ankle, and to order him a walking boot, instead of that she sent us to Oakland to children hospital emergency room by saying she concerns about his foot. So we went there stayed there for five hours for nothing, then the supervisor in ER said to me we don’t know why you’re here guys, we don't give walking boot in the ER, and my kid pediatrician must order it for us. My kid still in pain and he didn’t get the walking boot to release his pain"
"We love Dr. Glenn and staff. They’re are amazing. She is prompt to respond and is very attentive to my child. She never rushes me when I have a question and the staff always delivers my messages to her in a timely fashion when I call."
"Dr. Balesteri is amazing. Sad she’s left the group."
"Love them."
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