Grand Terrace Apartment Homes
3787 East 11th Street, Long Beach, California 90804
About the Business
Grand Terrace Apartment Homes is a luxurious residential community located at 3787 East 11th Street in Long Beach, California. Our upscale apartments offer spacious floor plans, modern amenities, and stunning views of the surrounding area. Residents can enjoy a variety of on-site amenities including a sparkling swimming pool, fitness center, and lush landscaping. Conveniently located near shopping, dining, and entertainment options, Grand Terrace Apartment Homes provides the perfect balance of comfort and convenience. Come experience upscale living at its finest at Grand Terrace Apartment Homes.
Photos
Contacts
3787 E 11th St, Long Beach, CA 90804, United States
Hours open
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews
"This place has the WORST customer service I have run into in awhile to be honest. You have to call multiple times to get a hold of them and when they do return your phone call - they act like they don't have time for you and your questions. Both ladies I spoke to actually ended up hanging up one me which is crazy rude. It's sad because I really liked this place and I am a great tenant but because of their awful customer service, I am going elsewhere. Owners should really consider re-staffing."
"I am doing everything in my power to reach them regarding my application. I have heard from them once after constantly having to bug them about an update and once I got one, with little to no information I have yet to hear from them after numerous phone calls, voicemails, and emails. I really would like to be a resident here but they’re making it literally impossible by not returning any form of communication. I really did expect better."
"Applied, and then have been ignored for over a week. I've left voicemails, emails, and have called numerous time trying to ask for updates about my application and have gotten no response since applying. Which is funny because before I applied they answered their phone with no issue? I feel like they just pocketed my application money and ran off with it. AVOID!"
"The staff at Grand Terrace is extremely friendly and more than willing to help prospective renters as well as current residents. I started my apartment search late but I was processed and approved very quickly. Great looking units in a quiet community. So far, so good!"
"This is my first time living in an apartment complex. I must say, the Grand Terrace has been more then a home. The apartment management team and the maintenance crew, especially, Pedro, the grounds keeper, are at the most efficient and reliable personnel I've ever come to known. The people living here are awesome. It's a both a family orientated community, mixed with college students, which by the way, respect the community and know to keep it quiet, and like myself, a hard working professional, just enjoy the atmosphere. Five star ratings to Grand Terrace."
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