Zimbrick Body Shop, Stoughton Rd
1707 North Stoughton Road, Madison, Wisconsin 53704
About the Business
Zimbrick Body Shop, Stoughton Rd is a reputable car repair institution located at 1707 North Stoughton Road, Madison, Wisconsin. With a team of experienced technicians and state-of-the-art equipment, they provide top-quality repair and maintenance services for all types of vehicles. Whether you need a minor dent repair or a major collision restoration, Zimbrick Body Shop is committed to delivering excellent results and exceptional customer service. Trust your car to the experts at Zimbrick Body Shop, Stoughton Rd for all your auto repair needs.
Photos
Contacts
1707 N Stoughton Rd Suite 100, Madison, WI 53704, United States
Opening hours
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"My passenger window in my Audi was busted and required a replacement along with a small paneling replacement next to the window. After getting an estimate, I was driving without a window for nearly a month. The repair was small and simple but my car was kept for nearly 2 weeks. I was promised that I would receive updates throughout the process but never once received any info until calling and asking multiple times. I would use a smaller body shop next time."
"They did a fantastic job on my Mercedes EQS. I was worried as this is such a new vehicle. Carrie was outstanding and made everything come together so I did not run out of rental care coverage. I could not tell anything happened to the car and she was totally professional and truly helpful."
"Took my car here last year for repairs for some small scratches after backing into a column in a parking lot. Overall, not a good experience. The car was there for a month (!!!). They had a miscommunication with the insurance company on next steps which caused the car to just be in their parking lot for a week. Then they had back-and-forth with the insurance company. They claim my insurance company is hard to work with, but I find that hard to believe since it is Geico (a large national company). At that point, I was getting very frustrated with the situation and had an exchange of words with one of their employees who was trying to tell me after 3 weeks of nothing being done how they are the best body shop in town and provide great service. Eventually, the general manager got involved (Jesse I think) and then things started moving very fast. In the end, they did a nice job repairing the few scratches that I had but it took a month and was very expensive (about $2400)."
"In over 40 years of car ownership, my experience with Zimbrick Body Shop to repair my BMW was the single worst experience I've ever had. The estimate they gave me for a back bumper panel repair was worthless- once they had the car, they came back with a new estimate over three times higher than the original one, then another estimate after that even higher, basically holding me and my insurance company hostage because the car was now in pieces. The "repair specialist" lied to my face about the extent of the damage - I know because another garage had serviced my vehicle (for a different issue) while I waited over three months to get into this one, and their computer diagnostics showed nothing wrong. Zimbrick Body Shop on Stoughton Road is either incompetent or criminal. Stay away."
"I'd give zero stars if it were an option. Dominic is the boldest-faced liar I have ever encountered. After having my vehicle for three full workdays on a very small (~$1300) job, I was informed that my taillights were now broken. I had just replaced them and am positive it was caused by Zimbrick. Rather than fight, I agreed to pay them to fix the issue they caused. It got worse from there. After Zimbrick had my vehicle for four full workdays, I called and explained that I needed my vehicle or a loaner for the next day. Over the phone, Dominic assured me that my car would be ready late in the afternoon. I arrived a half hour before closing and the same person, Dominic, told me my car would not be finished and that they do not offer loaners. I explained that HE was the one who assured me the car would be ready that day, but he didn't care. He essentially laughed at the misery he caused and said that he did not say that the car would be ready. Amazing. For any insurers reading this, you may want to second guess using this shop. The whole reason I was having my car repaired was due to a sub-3mph rear-end collision that barely left a mark on my rear bumper. Yet, Zimbrick still found a way to create a supplement on the claim. Beware!"
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