Claire's 4301 West Wisconsin Avenue, Appleton, WI 54913

"Made us wait for an hour to get my nieces ears pierced, then they skipped over us because we “weren’t there” and they “couldn’t find us” when we were standing right next to the piercing station watching another girl get her ears pierced. When no one approached us, we went up to the counter 5 minutes late due to the previous girl being scared in which they told us their excuses.. while filling out paperwork with people who did not have an appointment. They told us they can’t remember everyone that walks in, and asked if we’d like an appointment for tomorrow. Yeah.. because Claire’s is my first choice for piercings and not an impulse lol. The staff just has no customer service skills whatsoever."

"My daughter finds it solitary when we reach Claire's. It is her long desire to come to Claire's.."

"Larger than your average Claire’s though they had a very limited sale selection."

"First half of time in the store was great-DUE TO the courteous, helpful employee. Second half mostly checking out, different employee, completely rude, couldn't even be bothered to say "You're welcome", couldn't be bothered to say ANYTHING after I thanked her multiple times. She def doesn't need to be there. Hope these girls are being recognized for the efforts they ARE and ARE NOT making to their jobs, individually."

"Incredible customer service! McKendra was polite, engaging, personable, all the things we all want in customer service :-) she even fake slid my granddaughters credit card from her play purse. Totally! Made her day!"