AmericInn by Wyndham Hayward
15601 U.S. 63, Hayward, Wisconsin, United States
About the AmericInn by Wyndham Hayward
AmericInn by Wyndham Hayward is a charming lodging institution located in Hayward, Wisconsin, United States. Situated at 15601 U.S. 63, this cozy hotel offers comfortable accommodations and modern amenities for guests looking to explore the beautiful surroundings of Hayward. With a welcoming atmosphere and friendly staff, AmericInn by Wyndham Hayward is the perfect choice for travelers seeking a relaxing stay in northern Wisconsin. Whether you're visiting for business or pleasure, this institution provides a convenient and enjoyable experience for all guests.
Photos of AmericInn by Wyndham Hayward
15601 US-63, Hayward, WI 54843, United States
Reviews of AmericInn by Wyndham Hayward
"This experience was such a surprise. Our first issue was with booking our room online. The wrong room type was reserved on their end, and Destiny was quick to fix it for us. I wish she was there when we arrived because it would have been positive, I'm sure. Instead we were "greeted" by Sarah Kemmits, the general manager. After leaving us stand at the desk for way too long, she came back with our IDs and said, "We don't allow locals to stay here." I said, " Oh, but we don't live in Hayward, we're from Minong." And she said, "That's still too close!" I'd like too add that while Minong is the next town over, it is a different county. The pool and hot tub are also open to the public for a fee. So... why? I asked if the rule was posted on their reservation site, and she said no. Then I said, " I'm the front office manager of a resort nearby, and I've never heard of anything like that before." To which she replied, "If you want to be SNOTTY, I can make this reservation go away." I don't think I have ever been angrier in my life. In 20+ years of hospitality, I have never spoken to a guest that way. If it weren't for my boyfriend holding my hand, I might have lost my cool, but I knew she would kick us out without a refund, so I bit my tongue instead. Giving 2 stars because the Jacuzzi was nice, and because Destiny deserves better than Sarah. Everyone deserves better than Sarah. First and last visit."
"As stated in a previous review, DO NOT BOOK THIS HOTEL FOR ANY SPORTS TEAMS OR GROUPS!!! AVOID IT AT ALL COSTS. Our team blocked room months in advance to ensure the team had rooms near each other. They put us on different floors and not near each other at all! They over charged us the promised rate, and then interrogated us when we brought up the rate we were promised. The list of rules is ridiculous. No congregating, no chairs in the halls, no knee hockey, no one in the lobby after 10, etc. We had to sign the list of rules before even checking in. The staff kicked us out of the lobby at 9:45pm, and then again at 10am. They yelled at our players for walking too loud, and questioned all the kids if all of their parents are in the pool area, even though there is a group of parents watching the kids in the pool area. It's like walking on eggshells around here. Staff made us feel like we are an inconvenience and not guests. Our rooms were dated and there were stains all over the walls. Warning to all those who have mobility issues that there is NO elevator. The $60 we saved by staying here was not worth it. This will be our first and last visit here."
"Staff was very polite and attentive. Hotel Décor was dated, but clean. Room was clean, but had an odd smell. The breakfast was a no-go, ended up eating at the local restaurant a couple doors down."
"DO NOT BOOK FOR YOUR CHILDS SPORTS TEAM! They were willing to book a room block for a hockey team and take our money, but not accept the group that came with it. We were expected to make no noise during our stay, even during the day. Staff were very unfriendly to everyone and had no customer service skills. They acted rude when we asked for extra towels and blankets. Night staff even recommended a different hotel for us that likes hockey if we come to Hayward again. The key card lock for the pool door was "not working" most likely on purpose to supervise children going in and out of the pool and you had to wait for front desk staff to let you in each time. FYI: You can't be in the lobby after 10pm even quietly or you might get the cops called on you. Not group friendly!"
"workers drinking in the parking lot should have been our alert to keep driving but every hotel was booked on this busy night. Filthy toilet upon checking in, sheets on wrong, moldy and broken tile in shower and outdated decor. We had to wait for the manager to get to work in the morning and then she ignored us until we approached her face to face to complain about our stay. We will never stay here again."
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