Icing

"Signed up online for a 2pm ear piercing appointment. Got there at 1:45 to find the place locked and an "Out to lunch. Back in 30 minutes" sign up. There's no number to call to reach anyone, so we waited until 2:20, then left. Lovisa- in the same mall - took us in, and gave us a wonderful (and less expensive) experience. We understand if you're short staffed, just tell us please."

"Been here twice this week and both times they’ve been closed when their hours say open till 8pm and I’m unable to order anything from their website and have it delivered either."

"Giving a shout out to Summer, who worked here the other day, along with her manager, who works for both icing and Claire’s, they were both sssooo nice and even if they can’t control online orders they problem solved with me. I don’t buy much here yet Thor’s two were making it a great experience."

"Lots of accessories & stuff to choose from! I went here a lot when I was really big on wearing flower crowns. Staff is hit & miss which is why it’s three stars. One incident a few years ago, I watched this staff member FaceTime about how she’s planning to close the store once I leave so she can party. Which I’m accepting of partying but I felt like I was being rushed out the door. And she did in fact close the gate when I left. I haven’t seen her since that incident so I’m assuming she got fired,"

"I have gotten three total cartilage piercings here and they have all turned out great! It's a good price and the service is wonderful! I have had no problems with them at all."