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Palma Sorrento at Palm Valley Apartments
250 Palm Valley Boulevard, San Jose, California, United States
About the Palma Sorrento at Palm Valley Apartments
Palma Sorrento at Palm Valley Apartments is a premier real estate agency located at 250 Palm Valley Boulevard in San Jose, California. Our experienced team of professionals is dedicated to helping clients find their perfect home in the beautiful Palm Valley community. With a wide range of apartments available, we strive to provide top-notch customer service and assist clients in every step of the rental process. Whether you are looking for a cozy studio or a spacious three-bedroom apartment, Palma Sorrento at Palm Valley Apartments has something for everyone. Contact us today to schedule a tour and experience the luxury living that Palm Valley has to offer.
Photos of Palma Sorrento at Palm Valley Apartments
250 Palm Valley Blvd, San Jose, CA 95123, United States
Opening hours of Palma Sorrento at Palm Valley Apartments
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
Day off
Reviews of Palma Sorrento at Palm Valley Apartments
"Leasing/office staff are deceptive and vindictive. I lived here for just about 2 years. An otherwise okay place brought down by horrible staff and substantial rent prices. Look elsewhere! Examples of staff: -Removing gate code access when I gave my notice to move out -Glee of staff when describing that literally everyone gets the full cleaning fee, even a woman who OWNED a cleaning company -When first visiting, was given offer which was good for a week. When calling to accept later that day, was told it was expired. -Car towed while paying for permit, which they only gave me after weeks and me complaining about my car getting towed. Maintenance guy was pretty solid though."
"I wanted to give a shout out to Sandra. I recently got my car towed out of my parking spot because I didn’t have my parking permit displayed. She reached out to me and agreed to reimburse me for half of the amount. That’s pretty reasonable since I did forget to display my permit. On top of her helping out with the reimbursement, she is also in the process of helping us transfer to a unit we’ve been interested in. At first, we were told we had to pay a pretty big amount in order to transfer, but she re-calculated everything and got it down significantly. No discounts involved, but is implementing the proper process for us. I appreciate her taking the time to hear me vent and to talk me through the transfer step by step. This is the type of service all companies need. Thank you Sandra for hearing me out and actually helping me."
"My apartment came with a reserved carport spot. My car was in the shop over the weekend and the shop gave me a loaner, so my hand tag was in my car in the shop, and my loaner was towed out of my reserved car port on a Sunday night. The loaner was there Friday and Saturday night, towed on Sunday. Fees of over $375 to get the car out of the tow lot. Was told by the towing company that the management called my car in to get towed. Management at Palma Sorrento never picks up the phone, is unresponsive, and tows peoples vehicles out of their reserved spots. Dozens of cars sit in the lots every day without a hang tag, yet I get towed without notice when I'm occupying my own spot. I'm extremely disappointed about the personnel working at Palma Sorrento. Other residents also have been towed from the lot, while their vehicles were registered with Palma Sorrento but forgot to put the hang tag up in their car. Follow up: they offered to give me credit for half the cost of the tow. I appreciate the willingness to at least come part of the way to compensate for the inconvenience. I have enjoyed living at Palma Sorrento as it is a quiet, safe community, but have consistently been wishing that management was more present and easier to communicate with."
"I’ve been living at Palma Sorrento for more years than I can count on my fingers and Herminio has always been dependable to get the job done. There hasn’t been any issues he could not fix. He’s a very knowledgeable and efficient maintenance supervisor. I’d like to thank him and his team for all their hard work around the properties."
"We've lived at Palma Sorrento for many years. Our family has always been able to count on Hermin when it comes to any repairs. Recently, our water heater stopped working on a Sunday. Hermin once again came quickly and fixed it on his day off. Palma is also in the process of re-painting all of the exteriors and the property looks amazing."
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