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North Park Apartment Homes
3500 Palmilla Drive, San Jose, California, United States
About the North Park Apartment Homes
North Park Apartment Homes is a luxurious residential community located at 3500 Palmilla Drive in the heart of San Jose, California. Our apartment homes offer an unparalleled living experience with modern amenities and stylish interiors. Residents can enjoy a variety of on-site facilities including a sparkling swimming pool, fitness center, and beautifully landscaped grounds. With easy access to shopping, dining, and entertainment options, North Park Apartment Homes is the perfect place to call home in the vibrant city of San Jose.
Photos of North Park Apartment Homes
3500 Palmilla Dr, San Jose, CA 95134, United States
Opening hours of North Park Apartment Homes
Monday:
09:30 - 17:30
Tuesday:
09:30 - 17:30
Wednesday:
09:30 - 17:30
Thursday:
09:30 - 17:30
Friday:
09:30 - 17:30
Saturday:
09:30 - 17:30
Sunday:
12:30 - 17:30
Reviews of North Park Apartment Homes
"I’m a current resident at the Cypress community at North Park apartment homes. I have lived in the 95134 zip code for over 5 years now and by far this has been the worst experience whatsoever. In the first two months of living here I observed that the elevator breaks down frequently and management takes forever to fix it. Garbage chute sticks and there are repeated reviews here that show pictures of it. To add to the sorrow, the roof of my unit starts to leak in December (just 2 months into the lease). Buildings are really old and they are just squeezing as much value as possible out of these buildings. They ask me to relocate and not provide any other option nor move me to a different unit. Imagine paying rent and not living in the unit (not sure when they will reimburse for my expenses). I’m living in a hotel while they fix my rental unit and they have been unresponsive when it comes to providing any information on when the unit will be ready for occupancy again. Folks at the resident services office have no concern including Nicole Loeun and Cinthya Gomez - they will ask you to move out the very next day. Imagine moving out with your wife and kids overnight leaving most of your belongings behind. Living situation here is definitely not the best and double check before signing the lease. Lease agreement is binding and they have carefully drafted in their favor - most evil capitalist corporation I have seen in my life. Attaching videos/images for evidence. 1) Leaks in a Cypress Apartment 2) Leaks in garage (basement)"
"I loved this place! Not only do I feel so well taken care of by the Manager Lillie, but the maintaining of the maintenance is great! They always seem so happy to help. The place looks clean and well, beautiful. I’m so happy to have found such a lovely place. Come check it out when you can. They are so friendly."
"Adjusting my review after what I saw today in the community trash room. Note: they do charge maintenance fee from each apartment. ——————————////————————////————— Rey and Luis came by and fixed everything. They were nice and quick. Really appreciate the efforts."
"Edit (9/1 responding to their reply): It wasn’t handled yet. Firstly, while we now can get hot water it takes 4-5 minutes to warm up first thing in the morning and 2-4 minutes during the day if you haven’t used hot water in a couple hours. Someone in resident services said that isn’t normal and that it should take maybe 30-60 seconds tops. That was two fridays ago and they said someone from maintenance should call to set up a time to check it out but I haven’t gotten any calls regarding it. Our bathroom exhaust fan was never fixed and still doesn’t work. The light in the bathroom still makes the same loud whining noise. We’ve also been dealing with lots of small ants coming through a hole on the side of the door trim. After our initial review we were called by corporate and they were very nice. They asked if we’d be open to updating our review once things were fixed. That is still our intention but this has not been resolved yet almost two weeks after move in. —— Move in has had its share of troubles. So far we’ve been without hot water for 6 days as well as numerous other issues they said they would fix same/next day. I removed a star for each day they promised it’d be fixed by but ran out of stars. -No hot water -The vent doesn’t work in the second bathroom and is hanging off the ceiling, the vent doesn’t turn off in the master bathroom without touching the motion switch on the ceiling. -The small ceiling light in both bathrooms make a loud electrical whining sound. -The stove drawer is broken off it’s track and won’t close evenly no matter what you try. -The living room blinds cover is hanging off the wall. -The front door handle feels loose enough that it’ll wiggle off eventually. -Garage door opener only opens the in gate. We’ve contacted them 4 times over the first 6 days and we’re told each time the hot water would be fixed the same day and that the other problems would also be fixed the same day or the following day. We also lost several days at the beginning of our lease when we were signing because the leasing agent kept insisting that a named person on the lease hadn’t finished the paperwork which she had. When I pushed back they looked into it and it was a guarantor that needed to complete something. Because of this we had to hold onto our current apartment for an extra week. I asked about adjusting the move in date due to their problems but they wouldn’t budge without raising the rent. I’ll update the review once the problems are taken care of with more urgency than they’ve shown. The property itself seems nice."
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