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15Fifty5
1555 Riviera Avenue, Walnut Creek, California, United States
About the 15Fifty5
15Fifty5 is a premier real estate agency located at 1555 Riviera Avenue in Walnut Creek, California. Our experienced team of professionals are dedicated to helping clients buy, sell, and rent residential properties in the area. Whether you are looking for your dream home or trying to get the best price for your property, 15Fifty5 is here to provide top-notch service and expertise. Contact us today to start your real estate journey with 15Fifty5.
Photos of 15Fifty5
1555 Riviera Ave, Walnut Creek, CA 94596, United States
Opening hours of 15Fifty5
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
Day off
Reviews of 15Fifty5
"To start things off, when my partner and I started our lease here, it was under different management, however the change made no difference and was almost in fact, worse? First things first, we were given a unit that was nothing like the one was looked at. We were told it was the same, as the unit we had previously viewed had been taken off the market but they had another available that had the same features. Looking back, I should've had tour beforehand and thats on me. The first issue started the second we stepped foot into the apartment. The dryer and washer were tiny (it also took about 2 or 3 drying cycles for clothes to fully dry), and looked old. The countertop was not marble but a similar dark grey-ish color. The sink had MOLD in the caulking around the kitchen sink (which later was fixed by maintenance who left the moldy caulking on our dishes). The A/C unit took up some space near the sliding door and the corner was slightly lifted and appeared to be coming off? The dishwasher was not connected to the counter, but a piece of PLYWOOD under the counter, which was holding the counter together from underneath. The shelving in the unit with the laundry and dryer had rusting. The floors were absolutely filthy to the point the bottoms of our feet were black, and it took about 3-4 washes to fully clean the floors. For some reason the fire alarm would be pulled about twice a month, either late at night or early in the morning, which wasn't great either. If you had a package waiting for you, it would either get put in the wrong locker or stolen. The wood inside the drawers were old. The A/C never worked, but coincidently always seem to be working in the leasing office, and only the leasing office. And so much more! The old management and new are about the same and are very condescending, rude, and disrespectful. The onsite manager wouldn't answer basic questions we had and had an awful attitude to the point, calling corporate was our best option to get answers regarding our security deposit and our move-out information. If you needed anything fixed, you would have to wait MONTHS to be seen. We had a number of problems with our unit and had to wait months to be seen. First issue was our washing and dryer, the washer wouldn't start and maintenance's solution was to stick a screwdriver in the machine so we could use it which made an awful loud banging noise until they could come back to fix it. Which they did fix the problem of our machine not starting but it would still sound like loud banging and shaking. Then it was our dryer that didn't fully dry our clothes, which was never fixed. Maintenance came by and said he would be back another day to inspect, that day came and went and he never came back or called to reschedule. Ah, I almost forgot that maintenance won't call or notify you before entering your apartment. Lastly, they don't reinforce any rules around the pool. Some of the other residents will bring their dogs without a leash to the pool and have their dog just free roam which would be fine, if the dogs were friendly. I had gone to the pool once, with my younger sibling, who at that time was about 7? And the dog kept barking and running up to him when he was just trying to get in the pool and the owners didn't care that their dog was scaring and chasing a child. Unfortunately there wasn't anything to say or do since there weren't any rules regarding pets at the pool, or if there were, residents didn't care. But needless to say after that, I didn't go back to the pool or bring my kid brother back either. This isn't even the half of it but I felt I listed the most important parts. I don't really like to leave bad reviews but I felt this was necessary so others would know what they're in for. I will try to add more pictures of everything. Possibly videos, if it will allow me to do so. If I could leave 0 stars, believe me, I would."
"Just wanted to give a huge thank you to John in maintenance! We had a stove door that was falling off after many years of use and after responding to our inquiry, he informed us that he would be replacing the stove completely. He was easy to talk to and get a hold of, very professional and courteous, and the stove was replaced exactly on the date promised. John is definitely an asset to the property and am glad he is here!"
"The hallways and stairways reek of urine, with urine stains on the carpets and there is very little hallway ventilation. Fortunately, the cleaning man who comes every morning does an outstanding job of keeping this place smelling and looking clean. He should be recognized for doing such an amazing job! He gets 5 stars"
"I made an appointment with the leasing office for 4:30pm on a Saturday afternoon, they gave that appointment to someone else and changed my appointment to 3 PM. I reluctantly agreed to this time even though it wasn’t the best for my schedule. I arrived at 2:55 and waited 40 minutes at the leasing office and no one showed up. I called them various times and sat in the leasing office listening to their phone go off. I emailed them that I was there and I have still yet to even get a reply. If they cannot even honor an appointment I can’t see how they would ever be responsive to their tenants needs. They stole a Saturday afternoon from me that I’ll never get back."
"We lived there for 2 years. Although the building is nice, clean and remolded, the management is very poor. In 2 years, we had 4 managers all terrible. Never taking care of issues as simple as they could be. A real nightmare. For example, residents were never respecting the rules for the hot tub or pool. They were in there during the night. We were complaining every week even during winter. Homeless were also getting into the building. I would not recommend living there."
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