Lafayette Oaks

"Lafayette Oaks is a beautiful complex in a great location. Pool, gym, and jacuzzi are amazing, but communication from management is well below acceptable. I’ve been living here for almost 4 years. When I call the office, no one answers. If I’m lucky, they will follow up 3 days later. When I’ve had emergency maintenance issues on the weekend, I was directed to a hotline, but told they could not confirm someone would come that day. And to no surprise, no one ever came! The maintenance team and neighbors are great, but management is non existent. It is my only - yet very large - complaint about living here. There needs to be at least one person we can get ahold of at all times, especially if they want to call them selves luxury apartment homes."

"My family and I love living at Lafayette Oaks.I want to express my gratitude to Angel and Johny, the maintenance workers at my apartment complex. They are highly skilled, friendly, and excellent at his job. Thank you, Angel and Johny for your exceptional work!"

"The area is beautiful and the apartments are great. Management is very responsive to concerns, repairs are done in a timely manner, rent/fees are transparent and easy to pay, and my current rent is pretty competitive with the market. Absolutely would recommend, and plan to stick around here for several more years assuming annual rent increases are manageable."

"I took time off work and scheduled an appointment to tour to apartment, took my family and drove from Oakland, but I couldn't find parking or the leasing office! The number given to me on the confirmation email was for the central office. The central office kept giving the same number for the on-site management. I must have called like 7 times, pressing every option, but I just couldn't reach a live person! Even the central office could not reach the on-site management or get someone to call me... for 45 minutes! I finally gave up and went to another apartment complex. (I ran into a resident, and he told me there's no leasing office on-site. The central office couldn't confirm or deny that claim. What in the world???) For me, this was the most terrible apartment-hunting experience ever!!!"

"Upon arrival, many shortcomings were discovered (washing machine, tumble dryer, extractor hood and many other little things), they promised to fix it in the shortest possible time, as a result, the real estate manager only does what she tells us that she ordered everything and delivery will be next week. As a result, for 4 months we have nothing."