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El Paseo Family Apartments
1150 Brookside Drive, San Pablo, California, United States
About the El Paseo Family Apartments
El Paseo Family Apartments is a welcoming residential community located at 1150 Brookside Drive in San Pablo, California. Our apartments offer spacious and comfortable living spaces, perfect for families looking for a peaceful and convenient place to call home. The property features a range of amenities including a swimming pool, playground, and on-site laundry facilities. With easy access to nearby schools, parks, shopping centers, and dining options, El Paseo Family Apartments provides a convenient and comfortable living experience for residents of all ages. Experience the best of family-friendly living at El Paseo Family Apartments.
Photos of El Paseo Family Apartments
1150 Brookside Dr, San Pablo, CA 94806, United States
Reviews of El Paseo Family Apartments
"This is the worst place I've ever lived at. The old management used to actually enforce rules, but ever since the current management took over it's been nothing but a big mess. Neighbors are loud after 10 PM. Sometimes it'll be 3 in the morning and someone will either have loud music or their TV blasting. Neighbors are some of the most pettiest I've ever had. I can't walk in my own apartment without having a neighbor bang their ceiling because I'm being "loud". Management never did their job, ever. If you had any complaints they would ignore them and give you a generic response. They don't care what anyone does. If something in your apartment needs repair, they think you're responsible. They are never in the office and even contacting them is impossible. They'll never answer and if they do, you're a lucky one. They seem to hate you for just wanting them to do their basic job."
"Left 3 messages in 2 weeks asking for assistance with an application due to the gate is always closed,they never answer the office phone and the keypad says dial 319# for the office. Today I went in the gate same time as another car. Destiny was in the office. She was on the telephone and never acknowledged me. Waiting for her call to end I told her I had been calling she cut me off stating all waitlists are closed. This location needs better office staff and to really up the telephone customer service"
"Living here is very frustrating. At first, this place was very comfortable because the managers from before were strict so that the entire community followed the rules of the contract. Before, the manager paid surveillance to take care of the place all night and even had a towing service for the person who parked in the red zones or blocked pedestrian sidewalks and water stations. But from three years ago to today, everyone does what they want, it seems that there is no manager. Nobody respects the assigned parking spaces, supposedly the contract says that there are two parking spaces per apartment and they even give us two stickers and ask us to register our vehicles in the contract but disrespectful people without education have up to 5 cars per apartment and without a sticker inside the property. On weekends they block even the steps for wheelchairs and occupy the spaces for the disabled and nobody says anything to them because the manager is not interested in that. Before, the manager maintained the corridors on each floor, but now this manager does not maintain anything, nor does he have a number to call the tow truck, much less pay for surveillance at night. I don't know if she reports the expenses to the company or if she actually keeps the money. Also at this time there are many fights between neighbors over the parking lot, or over the noise of apartments that have more than six people living in a single apartment and they make a lot of noise that even the police come very often trying to calm them down. Every nights there are homeless looking cans at the trash containers!,. The times I look for the manager for any problem related to my apartment she is never there and there is only one lady taking her errands and if you ask her something she never has an answer for anything. At the entrance of the office there is a sheet with the phone numbers of the company so that you can call in case you have a problem, but when you call they give you many excuses and you can never talk to someone who takes things seriously. I do n’t recommend this place at all."
"Destiny the Assistant manger is really a Dream come true!! When i had a problem with some issues in my apartment she was quick and responsive to it. She is completely friendly and kind! shes the . LIKE OLD MANAGGMENT"
"Horrible management. Kicking out whilst in the middle of COVID, my neighbor who recently left was kicked out for not paying one months rent due to the fact he was in the hospital with COVID-19. There needs to be a fix. IMMEDIATELY."
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