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Children's Primary Care Medical Group
865 3rd Avenue, Chula Vista, California 91911
About the Children's Primary Care Medical Group
Children's Primary Care Medical Group is a leading healthcare institution located at 865 3rd Avenue in Chula Vista, California. As a trusted provider of pediatric care, they offer a wide range of medical services for children, including routine check-ups, vaccinations, and treatment for common illnesses. With a team of experienced doctors and staff, this hospital is dedicated to providing compassionate and comprehensive care for children of all ages. Whether your child needs a simple check-up or more specialized medical attention, Children's Primary Care Medical Group is committed to keeping your little ones healthy and happy.
Photos of Children's Primary Care Medical Group
CENTRE MEDICAL PLAZA, 865 3rd Ave #101, Chula Vista, CA 91911, United States
Opening hours of Children's Primary Care Medical Group
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Children's Primary Care Medical Group
"We have been here for three years. Doctors have been good, although they are often overbooked. This last year of service was particularly rough for our family as we noticed longer than normal wait times (not unusual to wait in excess of 30 minutes for our scheduled appointment). We have also been trying to get through to billing for three weeks to pay remaining bills for the year. The Voicemail system is in place and promises a call back, but we still have not received the call back. We give it two stars for now with hope that CPCMG will take notice and take action to hire more staff in order to serve their patients. Hopeful that changes will be made and we can update our review next year."
"Front desk ladies have ATTITUDE. Im not sure why they allow this? Also, the wait time is long. Doctors are great, and that's why I give a 3."
"Horrible Experience! My son was denied service because he has “dual insurance”. The lady said because the insurance wasn’t “verified” they couldn’t see him. Mind you, the front desk lady didn’t even ask for my insurance nor didn’t want to fix the issue. I even made an appointment and yet my son couldn’t see a physician. What is interesting is that I called sharp and regardless of the “technical issue” they scheduled him an appointment and said would fix whatever insurance issue I have right on the spot. Wow! So save yourself a trip and go somewhere else."
"The second time we’ve used this clinic with a scheduled appointment and the second time we were made to wait over an hour to be seen. The front desk receptionist, Marisol, was extremely rude towards both my husband and myself, even going as far as threatening us with a cancellation when we asked to leave the building so we could walk our daughter in a stroller while we waited the extra hour. Once seen, the service was mediocre at best, with our time being rushed due to the doctor being over booked for the day. I can’t express this enough, DO NOT COME HERE."
"Very disappointed with admin customer service over the phone. I was called to reschedule an appointment with less than 1 week notice and although the representative "apologized," her tone of voice was very sarcastic and could care less of the repercussions it would have, as I tried to explain it was difficult to request an additional day from work (which needs to be at least 2 weeks in advanced). She never placed me on a cancellation waiting list, nor offered after hours options, and didn't try to be extra helpful (seems like she does the bare minimum to get by at work). I am also a health care worker and I am familiar with what she could and could not do... honestly she didn't really try. I wasn't asking for things out of her reach. I inquired about other clinic sites but availability was way too far out in addition to being more than a 35 min commute. In terms of the providers, generally, I cannot complain. The doctors and nurse practitioners are awesome, helpful, and seem genuinely interested in my child as a patient. I wish admin could undergo retraining in customer service and be more empathetic to parent needs. This post was in regards to office on Medical Center Court. Good luck y'all!"
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