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Altura Apartments
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About the Altura Apartments
Altura Apartments, located at 1113 Baywood Drive in Petaluma, California, offers luxurious one and two bedroom apartments with a range of upscale amenities and stylish finishes. Each apartment is designed with attention to detail, creating a unique and inviting living space. Residents can enjoy a beautiful community in a convenient location.
Photos of Altura Apartments
1113 Baywood Dr, Petaluma, CA 94954, United States
Opening hours of Altura Apartments
Monday:
09:00 - 17:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
Closed
Reviews of Altura Apartments
"my little family loves this place! the grounds are maintained weekly if not every 2 weeks. the garbages are sanitized and deodorized as well. i have never seen any homeless in the area. the management team has been outstanding since the minute we inquired about this place. maintenance has responded within a day of needing a request. the pool is heated year round. the gym smells wonderful considering it’s a gym. the mail room is kept clean. when we take our evening walks the sunsets around here are so peaceful. the commute for my husband to sf is so easy as we are right off the freeway. my son loves to play in the the little playground here. i live on the 1st floor and never hear the people above me. i have no complaints what so ever. thank you altura for providing a place like this to call my home."
"Terrible property management and maintenance. The review speak for themselves… worst place to live in Petaluma. They tried charging over 10% in a yearly rent increases. My rent was increased every year that I lived at this property despite the lie they tell in the response. When I decided not to renew because of the obscene rental increase (that pushed the price well over market value) there were 9 apartments with the same floor plan as mine available for rent. At one point they had listed my apartment to prospective tenants for less money than they were currently charging me. This property tried to take advantage of me because they thought I wouldn’t have the desire or means to move and wanted to gouge me for as much as they thought they could. Judging by the amount of resident turnover the building has as well as conversations I have had with my neighbors, I’m sure this is not an isolated case and you can expect the same treatment if you lease with this property. Aside from my experience with their unethical opportunist rent increase policy, the rest of the reviews speak for themselves. Here is a list of some of the issues that you will run into if you choose to lease from this poorly managed property: The neighborhood is unsafe. The pool is not maintained (it was shut down by the health department in the summer of 2023). The grounds are not maintained. There is dog poo and dead plants covered by bark everywhere. No preventative or routine maintenance is done inside the building (chaulking, filter changes, etc.) Maintenance does not respond to requests for weeks and even months at a time and enters the dwelling units without notice. The property management has a deal with the shadiest tow company in the Bay Area and will tow residents and their guests cars from their own leased spaces in the middle of the night without any notice to the tenants. The dumpsters are not emptied routinely and the overflowing trash spreads throughout the property. There are always homeless people in the dumpsters in the morning and cruising around the property during the day. Missing equipment from the gym is not replaced by management for months."
"When I first moved here I thought I had hit the jackpot with how great of a price it was for a “luxury” apartment (compared to other prices in Petaluma). Not shortly after I moved in did I realize that these apartments are in no way luxury. It should have been a red flag in the beginning when Abagail, who I believe no longer works there made rude comments about how much my father makes when signing to be my guarantor. The next problem I had was on the first day of moving in, my fridge and dishwasher both did not work. Abigail lied and said she checked to make sure they worked before we moved in (which obviously she did not). It took about a week for us to get a fridge and all of the groceries we bought went bad. We were told we would get compensation for it, and we never did til this day. The next day after moving in, I got an email from Shannon, the property manger about a noise complaint. I am not sure how you are supposed to move in furniture quietly but okay. Mind you, she lives in the same building as I do so it was probably her own complaint. Another thing about Shannon, is she lets her French bulldog roam around outside without a leash and many times has ran up to my dogs and gotten in fights with them. If you are going to have rules about not having your dog off leash on the property, I believe you should follow them if you are a property manager! I live on the third floor and there is a communal balcony that anyone can go on and I have had occurrences of a man watching me through the window in my apartment (and later telling me that he was watching me). Many times when I have been walking my dogs at night, homeless people have followed me around the complex and even had the urge to walk up to my car, wait for me to get out, and ask me for money. Every single night there are homeless people digging through the dumpsters and there are tents where people sleep right next to the apartments dog park. Last night I was in the gym and a homeless person walked in and tried to break into the clubhouse while I was still there and I had to call the cops just so I felt safe leaving. It is extremely noisy, if you want to open your windows, all you hear is the freeway. Do not move here, I promise you will regret it."
"Staff unprofessional and do not properly charge residents for utilitily bill back services. I have been overcharged multiple times and had to bring it to management attention. Upon moving out they over charged me and will not respond."
"Way too expensive for what you get . Noisy place . You can hear every single step your neighbor living in the floor above takes , I couldn't sleep many times and I had to call off work for the next day...I found a better and cheaper place in San Francisco ."
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