Outpatient Pharmacy

"I've only been here a few times but so far, so good. I came in the morning when they opened and I only had to wait 15 mins. I found the pharmacist helpful. Plus, I ran over to the patriot store and did a little shopping. They have nice stuff there. I bought a t-shirt."

"Most of the staff is amazing. Some though have a tendency to treat all prescription deviations as abuse, which makes sense, but they're not leaving room for error and complications. Not facilitating abuse is good practice and obviously going to be how they operate, but what about the people who don't fall into the abuse bin or the stable bin. I have struggled pretty hard due to the fact that they can't provide consistent medicine brands. Usually that's not a problem, but every once in a while, it will be. That's just life. But there doesn't seem to be any procedures in place for these unlucky few. Had they not switched brands halfway through treatment then back and forth a few more times, I would be in a more desirable place health wise today. Someone who just wants to get high wouldn't go through all that trouble when they could just buy from the street as much and as often as they want. This is not a problem specific to this facility though, it's just a human problem. We don't like so many bins, we try to put as many people into a bin as possible for our convenience and those few that need a new separate bin just have to foot the bill."

"I was treated like a second class citizen at the Jacob's pharmacy, after I tried to feel my wife's medication after her liver transplant. They questioned me like if I was a drug addicted an then made me sit there for an hour and half before they would tell me they would not fill her perception. Well my wife sat out in the hospital parking lot in the hot car. Which I thought was very unprofessional. Due to us being from Montana and here in California as guest and here for a transplant surgery at the same facility. So the surgery team was great and we are grateful to them . The pharmacy staff does not take any of that in to consideration though and are very rude and do not seem to care about people's health or urgent medical needs. I would never ever have a perception filled here again. I would rather dive to ucsd Hillcrest."

"I strongly disagree with the below reviews. As a 100% rated veteran, I can say that the VA La Jolla and the outpatient pharmacy is one of the best in the system. If you are trying to do something sketchy like refill narcotics 3 weeks early then like any pharmacy in the US they are going to have a problem with you. But if you are following the rules and doing the right thing they are fantastic."

"Great service! Sometimes there is a bit of a line after checking in, but the pharmacy techs usually do an awesome job at keeping up a fast pace and working through the people. Average wait time in my exp over 4+ years is about 15 minutes or so, not bad at all considering the huge volume of vets they serve! All of the pharmacists are helpful as well and can (and will) instant message your providers at other SD area VA clinics if there's an issue with your refill etc. Good service"