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Ruddys Rental Inc.
21380 Forest Boulevard North, Forest Lake, Minnesota, United States
About the Ruddys Rental Inc.
Ruddys Rental Inc. is a home goods store located at 21380 Forest Boulevard North in Forest Lake, Minnesota. At our store, customers can find a wide range of household items available for rent, from furniture to appliances and everything in between. Our friendly staff is dedicated to providing excellent customer service and helping customers find the perfect items to suit their needs. Whether you're moving into a new home, hosting a special event, or just looking to update your living space, Ruddys Rental Inc. has you covered. Visit us today to see our selection and discover why we are the go-to rental store in the area.
Photos of Ruddys Rental Inc.
21380 Forest Blvd N, Forest Lake, MN 55025, United States
Opening hours of Ruddys Rental Inc.
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
08:00 - 16:00
Sunday:
Day off
Reviews of Ruddys Rental Inc.
"Rude is right! Every time I'm in there, I never want to go back! They charged me full rental price for a trencher that wouldn't dig down 3 inches. The belt was so loose it wouldn't work even when she tested it out! And still charged me full price. I shouldn't have had to pay anything since it didn't work"
"Terrible customer service. I rented an ozone machine from them for 3 days. I rented it on Monday and the gentleman said it was due back Wednesday. I received a call Wednesday at 2pm and advised that I am overdue and may receive extra charges. I told her I was unaware that I was overdue and would be right in. I returned the machine within 30 minutes of that call and was charged an additional 23% OF MY RENTAL charge. I asked why the charge? She said it’s because I was overdue and it is in ‘my contract’ I asked her to show me where and she couldn’t. Then, she said it was because they were losing money on that time by not having the machine. I pointed out the other ozone machine sitting on the shelf. She interrupted me and said it’s just our policy. It’s too bad. I need to rent an ozone machine again, and a truck again, and likely many other things in the future. But I hope this place can figure out that the monetary value of a lifetime customer is far greater than an unnecessary, unwarranted, un-agreed upon over-priced fee."
"Time for rental is counted from the second paid for. Rented drain equipment. Very heavy and hard to lug around. Asked employee to demonstrate before I left. This was counted against my time of rental. I haul the machine home. I manhandled it to the basement. I hauled coils and set it up. It did not work. I tried 100 different ways and it was broke. I hauled all this equipment back upstairs to my car. Returned a hour and a half after I left. They took a hour to determine the machine I rented was broken. I needed the job done and wanted to rent a different machine. I was told I had to return it in a hour because of closing and somebody else might need it. There was 2 of the ones I wanted sitting on the selves. After arguing I was told I could turn it in at 0730 the next morning. No help here. They did return my money. So, I rented broken stuff, could not do the job, and wasted my life for nothing. You decide if it is worth it."
"Won’t be going back. I rented a lawn roller that fills with water, it came with a loose worn out boat plug.. Not even halfway through the job the plug fell out in the yard and I couldn’t find it nor finish the job. I bought two more from menards but neither fit right. To avoid late fees I then powerwashed, returned it, and explained what happened. Not only did they charge full price for the rental that failed, but they added an additional $15 for not having the junk plug. They assured me if I found it and brought it back they would refund me the $15.. weeks later I find it and stop back (their hours also suck) and tell me it’s been too long so a they won’t refund me.. biggest waste of time"
"Called about a scissor lift to rent. Asked if they had something to assist pushing it up on my the trailer because the snow may make it difficult. Told the lady I had a tilt bed trailer and explained to her how it worked, she became short and almost started yelling at me saying "she knows how a tilt bed trailer works!" which was very obvious she didn't. I rented one from a different rental shop, for a much better rate mind Also. this is the second time I've gone somewhere else because of their terrible customer service, so I decided to share my experience. I own 3 businesses and if I ever caught any of my employees treating a customer like this, there would be a big problem. Go somewhere else"
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