Walgreens Pharmacy

"DO NOT send your prescriptions here. The line is almost always a 30 minute wait or longer, whether inside or in the drive thru. They always mess up my dad's prescriptions and blame the doctor's office and the doctor's office say they sent the right prescriptions. Also, they never have all your prescriptions ready when they say. I waited in a 45 minute line yesterday because I was told to come back at a certain time and they would all be ready. Only 2 were done and the person in the drive-thru told me to drive back to the end of the line and by the time I got back up there again, it would be done. And one last thing, they will not let your return prescriptions if they screw up. I learned that today. For your own sanity, take your prescriptions somewhere else."

"The review is specifically for the Pharmacy staff and not for the store. The store and its staff are good. The pharmacy has staff with 0 customer service skills or empathy. They seem not to care and reflects a careless attitude, as if they are being forced on the job. No smiles or not even a simple gesture of " sorry for the wait, someone will be with you shortly" They seem to reflect an attitude of, you as a customer have come to us, so, will behave the way we like...very careless attitude and seem to giggle inside with other staff with absolutely no hurry or concern for the long wait. Always late a couple of minutes from the lunch break as well. Would specifically point out the lack of proper customer service for Christian and Joe working at the Redlands Walgreen Pharmacy on Lugonia Ave. Compared to Walgreens, CVS pharmacy has mostly reflected good attitude and customer service. Walgreens corporate management should have the Pharmacy staff undergo some good customer service workshops and teach them to reflect empathy towards the customers"

"Ordered a prescription several days ago. Never got any updates from them. Called back and I was told the medicine has been returned."

"Piss poor quality customer service. Why have a phone if you cannot answer? Why leave PAYING CUSTOMERS on hold for several minutes just to hang up? Being that this is a pharmacy you would think they would understand not. Everyone has the ability to just walk into the store and ask questions. Will be switching ASAP."

"This place is horrible at costumer service and they take an hour to get my medication ready every single time. The workers there are so rude and unprofessional. I would not recommend & I just changed my pharmacy because I am never coming here ever again."