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Pharmacy | Kaiser Permanente Riverside Medical Center
10800 Magnolia Avenue, Riverside, California, United States
About the Pharmacy | Kaiser Permanente Riverside Medical Center
Pharmacy | Kaiser Permanente Riverside Medical Center is a leading healthcare institution located at 10800 Magnolia Avenue in Riverside, California. Our pharmacy services provide patients with easy access to medications and healthcare products. As part of Kaiser Permanente, we are dedicated to providing high-quality and comprehensive care to our community. Our experienced pharmacists and staff are committed to ensuring the well-being of our patients by offering personalized medication management and health education. Visit us for all your pharmacy needs and experience the exceptional care provided by Kaiser Permanente Riverside Medical Center.
Photos of Pharmacy | Kaiser Permanente Riverside Medical Center
10800 Magnolia Ave, Riverside, CA 92505, United States
Reviews of Pharmacy | Kaiser Permanente Riverside Medical Center
"Un professional no compassion.just a number Dr wrote ma a prescription for drugs that aren't even available.them.ehen asked to change she doesn't respond back .4 hours wasted they don't care that's the culture"
"It's a racist place and Dr. Chu the Eurologist is one of the worst Doctors at Kaiser. She is racist and rude to her clients. She provided no help for my mom and told her she had cancer without even checking her."
"I brought my elderly mother to pick up a prescription that was ordered at 1:16pm on Saturday June 3rd. We waited for the prescription to be ready and never received a response. Every time we logged into her Kaiser account it said the prescription was still in process. Finally, on Sunday June 4th at 5:30pm we went to the pharmacy. She was suffering and needed the medication. Instead they said we don't have it in stock. They had to call Ontario to get the medication. Why just not update people? We patiently waited for a day and a half!"
"I had a 30-minute priority prescription to pick up, and I went more than 30 minutes after I ordered online to pick it up. This gave Kaiser a lead time of about an hour to fill the medication. I arrived after 10 p.m., so I expected the wait to be relatively short. After waiting to get to the counter to pick up, I was informed that online orders were the lowest priority, and I'd have to wait at least an hour to pick up. After over an hour of waiting, they finally decided to bump me to "priority." More than 20 people who had come in both before and after me had already left at this point (really, within 45 minutes of my arrival), and I was one of the only people left waiting for a prescription. After over 1.5 hours of waiting, they finally decided to call me up and give me my "30-minute priority" prescription. I left around midnight. If I had known that they had intended to waste my evening, I would have just waited until morning to pick it up. If you're going to say something is a "priority prescription" and "30 minutes rush," then make it so. When I'm told that online orders are the lowest priority, that just makes me want to avoid using a service that is supposed to be there to help those who need their medications. Don't lie multiple times throughout the ordering and pick-up process to make it look like customer service."
"This review is on Park Sierra pharmacy. Today (04-26-2023) cashier K234198 attempted to help me. I told her I received a text from the pharmacy stating my prescriptions were ready for pickup. She starts to argue that I need to check the text and the prescriptions were at the 24 hour pharmacy. I kept telling her and showing her my phone that it showed the Park Sierra pharmacy. Instead of looking at the text she keeps yelling give me a minute over and over. She finally asked another cashier for help and he helped her find my prescriptions. Then she starts showing me attitude because of her incompetence. Do these glorified cashiers get any kind of proper training before we the customers get stuck interacting with them Kaiser?"
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