Kaiser Permanente Central Refill Pharmacy
9521 Dalen Street, Downey, California, United States
About the Kaiser Permanente Central Refill Pharmacy
Kaiser Permanente Central Refill Pharmacy is a health institution located at 9521 Dalen Street in Downey, California. This pharmacy is part of the Kaiser Permanente network and offers convenient prescription refill services for patients. With a focus on providing quality care and medication management, this pharmacy serves as a one-stop shop for all healthcare needs. Patients can expect friendly and knowledgeable staff who are dedicated to ensuring the best possible outcomes for their health. Visit Kaiser Permanente Central Refill Pharmacy for all your prescription needs in a convenient and reliable setting.
Photos of Kaiser Permanente Central Refill Pharmacy
9521 Dalen St, Downey, CA 90242, United States
Opening hours of Kaiser Permanente Central Refill Pharmacy
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Kaiser Permanente Central Refill Pharmacy
"These people are hit and miss. Youll get your meds (3 to 7 days) literally a day or 2 after ordering. Then the next time its crickets with no explanation till you inquire. Ordered meds prescribed a week ago and they still haven't shipped. Then ordered a new prescription I got 2 days ago and yea nada. Called today asking what's up and the guy had no explanation and couldn't see himself why there was a delay. Then claimed they were going out today mmmhmm its now around 7pm and they're closed and guess what still no "just shipped " text smh. I used to go in for my meds but sometimes it's financially and practical wise easier for me to use the mail order thing since it's free. If you have heart or mental health meds I recommend just going to one of their pharmacies . If you are stocked but ordering ahead maybe go with their mail order option ."
"I laced an order a week ago. Still nothing. What is wrong with this place. I go to the pharmacy and they won't fill it because the system shows its mailed. No one is answering the phone this early. Meanwhile I have no medication."
"Mail Order Pharmacy is a JOKE to your prescription refill needs especially when it deals with diabetic insulin refills...they only ship refrigerate prescriptions on Mon and Tues only.....so if you are in the need of supplies then you need to transfer to the Kaiser Pharmacy that then charges extra money vs. Mail Ordering it..No winning in this case...Oh Wellz."
"I called about a prescription for pain and they expedited my order and texted me when it was ready. They are all so friendly and helpful and the pickup line moved fast. The pharmacist was nice and easy to understand on how to use everything. I am so happy I have Kaiser."
"I called and asked how soon I could get lisinopril refilled which I need following a heart attack. I called a week ago Wednesday and said I was down to my last 2 pills. They said it takes 2-4 days, so I agreed, assuming it would be there Friday or maybe Saturday, and worst case scenario would come Monday, which in that case I would have only missed Sunday and could take Monday's dose when it arrived on Mon. The weekend came and nothing. Monday came, and nothing. Tuesday. Nothing. Wednesday, nothing still, so I called at 5:15 PM and the pharmacy was closed, so I called a local Albertsons pharmacy and tried to have my prescription transferred. They called and were on hold for no exaggeration, 3 hours and could not get it transferred, so again, another day without life saving blood pressure reducing medicine following my heart attack. The Albertsons pharmacy said they would try again Thursday, and I thought for sure it would have to be in my mailbox then. Again...nothing. Today is Friday...a week and a half after I first called. Mind you, I could have EASILY gone in to pick this up at a local Kaiser pharmacy but thought why expose myself to sick people when i have 2 pills left and it will be here in 2-4 days. So Friday, I checked the mail and still nothing. So I was finally able to call Kaiser pharmacy before 5 PM because I took today off of work, and the pharmacist told me it shows that the order is on hold but he doesn't know why, and wanted to transfer me to the mail-order pharmacy. Instead I said, at this point, I've been without my medicine for nearly a week, I need to come in today to get some. So he called the mail order pharmacy to get the order cancelled and they told him my order was on hold because they didn't have a current credit card # for me. ARE YOU KIDDING? I don't even know where to begin. I told the person I needed this medicine, it was important, they told me to 2-4 days. 2nd, I was surprised when I ordered they didn't ask for credit card info, but they hung up before I could ask...and I figured I would just get billed next time I came in like I did in Kaiser Washington. Now I find out they didn't have a card, and they never even bothered to reach out to tell me they needed a credit card. And here I am like an idiot thinking they know its important life saving medicine and it'll just be one more day. I cannot begin to explain how terrible Kaiser So. Cal is compared to Kaiser WA...its two totally different companies, a great one in the PNW, and a terrrrrrrrrrible one down in So. Cal and not just because of their lousy pharmacy. Honestly...terrible terrible and actually dangerous customer service. I could have gone in last week to pick it up...don't tell me you're sending it and then not even bother to reach out and tell me you aren't sending it or can't because you need money you didn't ask for initially. TERRRRRRIBBBBBLE"
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