Festival Foods

"In and out in 5min. They Keep the same floor plan and easy access to everything. Isles are open and not congested."

"Very polite employees, kinda pricey but their deli is best ever"

"I like shopping here especially with all the great prices. I just feel that I should share my experience with the cashier and listen, I don’t want to get anyone in trouble or lose their job. I am letting the GM know that they need to retrain Ms. Karen because every time I come to this store everyone is always so sweet and kind but she seems to be very grouchy and seems mean. I think somebody needs to have a talk with her and help her change her attitude towards the customers. You just don’t treat people like that especially when it’s where you work. Every time I come in this store, I always have more than enough on my food stamps card to purchase whatever I get but for some odd reason it showed I didn’t have a enough and I checked my card and I had enough so I asked Ms. Karen if she could take some things off but her tone was very off putting and she seemed mad. Luckily, we got it all situated and an Angel helped me out. If someone could please give Ms. Karen some direction on being a little more nicer to customers that would be great. God bless."

"After a three week self-imposed hiatus from Festival Foods in Portage, my wife and I returned to find that every item that I'd pointed out as being out of stock in my former review was now well stocked. What a pleasant surprise to be able to cross every item off our list at a single location! Produce was fresh as well. If this continues, they have definitely won us back!"

"You do not get the flyer ads unless you tell the cashier to run the ad. The cashier asked me if I found everything and this one time, I said no. They were running a sale on this bread that I like and they were out of it. He said I could go to the counter and they would check. In the mean time, I was paying with cash and some CC and forgot to ask for the ad to be scanned for the dscounts. So I had to go to the counter anyway. By the time the service counter had looked thru the ad to find any discounts I should have gotten, the lines were all backed up and I FELT TERRIBLE, all because of their policy that the customer has to ASK for the AD to be scanned. Sorry, I'm done shopping there. The last time I was there you had to TEXT something to get the additional discount on the soda, which I also didnt receive because they were too busy and I didn't want to ask about that either. I'm tired of doing stupid human tricks to get discounts."