Healthy Brain Center
15651 Imperial Highway, La Mirada, CA 90638
Location & Phone number
15651 Imperial Hwy. #203, La Mirada, CA 90638, United States
About the Business
The Healthy Brain Center is a cutting-edge health institution located at 15651 Imperial Highway in La Mirada, California. Our center specializes in providing comprehensive care and support for individuals experiencing cognitive decline, memory loss, and other brain-related conditions. Our team of experienced healthcare professionals is dedicated to improving brain health and overall well-being through personalized treatment plans and innovative therapies. Visit us at the Healthy Brain Center to take the first step towards a healthier brain and a brighter future.
Reviews
"I told HBC to close my chart because they didn't accept my new insurance and to cancel my next appointment. HBC later charged me an out-of-pocket fee for an appointment I told them to cancel more than a week beforehand. I called and messaged the billing department multiple times. A billing department rep found my chart in their system and confirmed the charge. I noted their error and was told they would call me back, which didn't happen. I called again, and a billing department rep told me she couldn't find me in their system. The rep said she would call me back by the end of the day; she didn't. I called the next day and was told the matter was passed along to the rep's supervisor, who would call me once they could find my EHR chart. I messaged the billing department via the Spruce app, and they confirmed the charge again. It's been almost two weeks since the billing department replied to me in Spruce. It's been a week since I was promised a follow-up call, but I never received one. I feel like HBC officially ghosted me. The psychiatrist is nice enough but disorganized. He called me on a day and time that wasn't my appointment, letting me know that I missed it and he couldn't see me later that day. I had to call him and fix his error to avoid a no-show/late cancellation fee. The psychiatrist insisted he prescribed 40 mg of a medication that he wrote me for 20 mg. I had the medication packaging to prove it was 20 mg. I'm a patient and understanding person, and mistakes happen. I'm flexible and appreciate the convenience of evening appointments because of my job, but HBC is ridiculous."
"God if I was trying to kill myself id have done it by now, why is this so hard just trying to find help. Nonstop, no one answers phones or gets back to you or anything, been waiting I don’t even know how long now."
"They never answer their phones, and do not follow up."
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