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Kopfmann Company, Inc.
3142 West Mill Road, Milwaukee, Wisconsin, United States
About the Kopfmann Company, Inc.
Kopfmann Company, Inc. is a home goods store located at 3142 West Mill Road in Milwaukee, Wisconsin. Since 1957, they have been a trusted manufacturer, distributor, and installer of countertops and laminate cabinets for customers, builders, contractors, and developers in Wisconsin and northern Illinois. They offer a wide range of laminate options including Formica®, Wilsonart®, Nevamar®, Pionite®, and Panolam Lifestyle®, as well as exotic brands like Arborite®, Fenix®, Lab Design®, and Abet Laminati®. Their surface options include Durasein®, LG HiMacs®, Formica Solid Surface®, Avonite®, Living Stone®, Meganite®, Wilsonart Solid Surface®, Staron®, Corian®, and 909 Surfaces®. Contact them at (414) 352-7870 for more information.
Photos of Kopfmann Company, Inc.
3142 W Mill Rd, Milwaukee, WI 53209, United States
Opening hours of Kopfmann Company, Inc.
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews of Kopfmann Company, Inc.
"Took 2 months to get my countertop after the day I ordered at Home Depot. My countertop was supposed to be delivered on Thursday, come that day something happen so they can’t deliver it. Ok reschedule for Tuesday. Tuesday comes around get a phone call countertop still not finish yet. Like don’t schedule a delivery if the product is not even finished yet. Horrible customer service. Didn’t even compensate for all the time loss with delays. Word of advice just don’t order countertop through Home Depot cause they go through Kopfmann. Take your money else where."
"Horrible customer service. Good luck getting a return phone call. The receptionist is very rude. Didn’t get call back until 2 weeks later after initial visit to store when sales person told me someone would contact me in 2 days to come out and measure. The guy who finally came out to measure gave me a number to call along with a job number for my color selection. I called as instructed only to be tossed around in their very convoluted voice mail maze. Got a callback a week later from a receptionist asking for color selection and payment for the sketch done during the one and only visit to my property. After explaining to her my experience with the repeated lack of follow up and that I moved on to another company she rudely hung up without any apology for the poor customer service. Now I know why they are a 2 on yelp."
"This company did my best friend's counters, and they look amazing!!! She was super impressed start to finish; they even had some great ideas, including being able to add a breakfast nook/bar. When I removed my island to prep for quartz countertops supposed to be installed soon, we discovered problems and didn't think we'd be able to support the weight of a quartz counter top. Unfortunately I discovered I am locked in my contract so I have to hire someone to reinforce my cabinets to be able to support a 400lb counter. Anyhow my review is based on my friend's experience, but also my experience when I called the company and spoke with Bob. He talked me through what some of my options were, and boy was I led astray at Home Depot!!! Solid surface weighs 4.7lbs/sq. ft. opposed to 17 for the quartz. Home Depot made me feel like the solid surface wouldn't be an option because it wouldn't be one piece, never discussing how it can be SEAMLESSLY put together-you cannot notice!!! A lot of reviews dis this company for their customer service. I had an amazing experience. I will definitely call them again for future jobs at investment houses. In the meantime, I will hope I'm not crushed by my quartz."
"After 3 weeks of ordering our countertops, Chris phoned me and said they were ready but wouldn't be delivered for another 6 days. I asked if we could come pick up obviously depending upon how long they are open. She stating they would be closing soon but she would be happy to wait for our arrival. She also went over her already above and beyond and said that she would have the countertops wrapped in plastic for us! Incredible customer service is far and few between but Chris went far beyond what we ever expected. Huge thanks as now our countertops can be installed tomorrow. Chris, you are a phenomenal representative for Kopfmann and I hope they know how lucky they are to have you."
"Not happy with customer service. Would not repair/replace a scratch I identified shortly after install. They made me send pictures at least 3 different time - leading me on thinking they were going to correct it. Wasted my time with no favorable result. Buyer Beware! We went thru Home Depot - no help from them!"
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