Claire's

"Store was dirty. Two workers were both frazzled and didn't seem to know what they were doing (mumbling under their breath at the checkout, on their cellphones, yelling into main phone and at each other). Then when we took two clearance necklaces (which there were literally multiple racks of all marked $3) up to pay, she said we couldn't buy them since their machine showed they were a penny. We thought she was joking or something, but she set them over on her purse and refused to sell them..."

"Good store! Got my ears pericerd here a long time ago. Lots of good slection and cool and cute things!"

"Despite being extremely understaffed yesterday August 21, 2023 (as evidently most of the stores in the EC mall have become) the one employee on staff took her time during the entire piercing procedure for both my sister and I (making sure our markers were balanced, asking our input if we wanted anything moved, explaining what she was doing as she did it), and was still communicative with other costumers coming in the store — letting them know she was a little busy and would get to them ASAP. I applaud her patience and overall customer service skills. Extremely friendly and spoke to us about how they have been having a staffing issue, but never complained or behaved frustratedly toward the situation. I only wish I could remember her name! Get this girl a raise!!"

"March 3rd, terrible customer service. 1st we had to get the employee (manager?) From the back. She was unfriendly. We left, came back, no employee in the store. Waited a few mn to see if she came out or if we would have to get her attention, but we left. A bit later as we prepared to leave the mall to go to Claire's at Walmart we noticed a customer at the counter at Claire's but no employee."

"Cute place with lots of cute items, but associates are hit or miss depending on location and what time you visit. My uncomfort is the layout is so tight; if there's more than 3 people in the store it feels packed and it feels like a mosh pit when you have a couple families in there with multiple kids. I love the variety, but sometimes the prices don't make sense on the costume jewelry. I do enjoy that they carry some body jewelry and hypoallergenic products!"