Valley Veterinary Clinic

"We drive an hour to get there! Love Dr.Novy and so does my dog! The staff is kind and helpful.They're a busy office but I always felt like If I came in with an emergency they would put us to the top of the list! Which we have seen them do before always felt like they care about the animal so much."

"I’m working with a rescue and a foster dog who has had some issues that weren’t diagnosed by another vet after numerous visits. Dr Novy is not only the most competent vet I’ve seen, he’s also pleasant and his entire staff is wonderful. Can’t recommend this place more."

"The woman at the desk is not skilled at handling logical questions. My cat had surgery the first week of November. They demanded full payment upfront before releasing cat. I then contacted them to take my car in for an after surgical checkup - they never followed up. My cat still has bandages on his leg which need replacing , still has a pin in his leg from surgery and I finally contacted again but the dr is on vacation until the 9 th of January is when I can get an appointment - I said the cat had surgery - she hung up on me when I said that’s malpractice. It’s unethical to not have someone staffed to replace bandages and observe healing. I would not recommend this office based upon such. I have no idea if the dr is a good dr. He kept calling my male cat a she.the don’t deal person called my cat a she. Why not clarify that my cat is a he. If a human had surgery and there was no post op care the dr would face malpractice. If you demand payment then I should be able to demand proper follow up - the dr may be a great version to himself of what a dr should be but to me. It’s a show without a full performance - he should have checked on his patients before he went on vacation."

"We're were given a estimate to have a surgery done on our dog tank a few months ago and due to times being hard we had to wait until we could afford it. We then tried to schedule it and they now want to do another office visit because they can't find the estimate that is supposed to be in his file. This place has the worst office staff I have ever had to deal with. Dr Novy is a great vet but his staff is just completely out in left field somewhere."

"On our first visit, we realized that all of the clinic staff loved animals. The facilities are clean, and the care our cat received was excellent. And yes, they are accepting new human clients and their pets."