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West Gastroenterology Medical Group
311 Haigh Road, Thousand Oaks, California 91320
About the West Gastroenterology Medical Group
West Gastroenterology Medical Group is a leading medical institution located at 311 Haigh Road in Thousand Oaks, California. Specializing in gastroenterology, our team of doctors and health professionals provide expert care and treatment for a wide range of digestive disorders and conditions. With a focus on patient-centered care and the latest medical advancements, we strive to ensure the highest quality of care for our patients. Contact us today to schedule an appointment and take the first step towards better digestive health.
311 Haigh Rd, Newbury Park, CA 91320, United States
Opening hours of West Gastroenterology Medical Group
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews of West Gastroenterology Medical Group
"The worst place we have ever dealt with. My wife saw Dr Fan Jan 29 and scheduled at Simi Valley Hospital and endoscopy for Feb 18. We had to preplan day by taking work off and obtaining child care. Long story short this office neglected to book procedure at the hospital and had no appt. I called office and spoke to he office manager and her answer was "oh well" after reading these reviews I'll take it as a sign that it wasn't meant to be. It's sad that the medical profession gives no care at all to patients. The worst part is that my wife had to come off meds for procedure and has been throwing up all week. Don't go to this place they are terrible and don't care."
"Horrible doctor! He burned TWO holes in my colon and refused to acknowledge me. I had to spend an additional week in the hospital over thanksgiving because of his malpractice. He refused to take any calls or return any letters from my representative. Just a total hack with no morals."
"The most unprofessional medical operation I've ever seen. The doctor didn't show for my appointment. They said they tried to call me but didn't. I sat in the lobby for an hour and knew something was wrong when not one patient was there. The lobby was empty the entire hour. That was a bad sign. I wouldn't trust these guys to check my blood pressure."
"I had a very good, straightforward experience with my colonoscopy last week. All the medical staff were friendly/pleasant and things went as smoothly as expected. Need to schedule my follow-up appointment for discussion of the results but I did receive some information right away about what they found and the steps I need to take."
"My husband had colonoscopy on 12/13/2016 at west gastro enteralogy, TO facility. What a horrible experience. He had appointment at 10:30 . It was 6 patient ahead of us. He made appointment for colonoscopy with doctor Fan. Procedure did different doctor, Who my husband never so. The day before procedure they call to tell time for us to arrive, But never mentioned that doctor Fan not going to be in at day of procedure. When we asked what is going on they told us if you do not like it you can reschedule the Procedure(my husband did not eat for 1 1/2 day and did all preparations for this procedure). They took him to procedure room after we wait for 2 1/2 hours in waiting room. They 3 times could not put IV in my husband arm. All together it took them for hours to complete Colonoscopy. They treat people like a herd of animals there. My husband is diabetic. When they discharge him they even did not check his blood sugar. When we came home It was 321. Terrible experience. PLEASE avoid this west gastroenterology any possible way you can. One more thing I want to mention. It was one African American lady in recovery room( I am Sorry I do not know her name). What a remarkable nice person. She did everything she Could to help my husband. I want to thank her from the bottom of my heart."
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