Claire's,

Maplewood, MN 55109

"Wonderful customer service! I took my 8 year old to get her ears pierced and the sales associate and manager were SO kind and patient. We have attempted to get her ears pierced 2 other times (not at this location) and my daughters nerves got the best of her. This time they talked through what would happen. Did a practice round and shared stories of her puppies! They went above and beyond to make her comfortable and we got them pierced! Thank you, thank you, thank you!"

"I’d give the store zero stars if I could. Arrived at the store today a little bit before 10 AM, which is their opening time. They did not open at 10 AM. I came back at 11 AM. The worker was inside moving things around, but it is now 10 after 11 AM, and the worker has made no move to open the store. Great place to visit if you’d like to waste your time."

"Store didn't have much to offer, low stock, and over priced items. The workers were friendly and helpful!"

"I lost my nose ring and as a last minute solution stopped at Claire’s to grab something quick. While there an associate who seemed to be new told me about buy 2 getting 3rd for $5. She asked her manager every question I had for her. So Long story short - spent $50 on nose rings I ended up using one as I was in my way out of town. I brought the other jewelry I didn’t use back and the manager Jennifer told me that they are not returnable. I told her that the associate didn’t tell me and there are no signs in addition to receipt policy on returns. Her response was “i tell my girl to say it”. When I shared with her that she was standing right at the register as the associate rang me up and neither said anything. She responded with: “there is a sign right here”. I took the sign and gave it to her and said where does it say that. She said it doesn’t but it’s our policy. This is definitely an unethical way for Claire’s management to not take responsibility and make money off their unsuspecting customers. I left the jewelry I bought with her and left the store really disappointed."

"I just wanted to leave a review to say that the two ladies working at Maplewood Mall Claire's today we're absolutely amazing at making my five-year-old daughter feel comfortable during her ear piercing! She kept asking me to have it done and I wasn't sure if she was ready, but she hopped right up in that chair and was smiling pretty much the whole time aside from a few tears. Nice work and customer service, ladies!"