Roots Community Health Center - South Bay

"Some of the kindest, most attentive people in health care today. Highly educated, culturally sensitive, resource rich and well organized. From the receptionist, to the nurses to the doctors. I am content when I am there, I am certain they will help if I need them when I am elsewhere. Well done team."

"Best healthcare experience I have ever had. It was the first time I felt really comfortable and cared for in a doctors office. Dr. Donald E. Golden and the all of the other healthcare staff are amazing. They take the time to learn about you, hear all your concerns and address them, without feeling rushed. This should be the standard for how all healthcare practices are run. Thank you for showing me the treatment I should expect of all my healthcare providers moving forward. Karen at the front desk is also great, she was very helpful in working out issues with my insurance."

"I was able to get a leftover vaccine and returned for my 2nd. Nice and helpful people, quick service, and they took the time to get to know me, offering me a Vitamin water to prevent dehydration. Impressed by how they run their center overall."

"We waited in line for 3 hours to get a vaccine for my daughter as an essential worker in food service and they gave us a wrist band after looking at her paper and then we got up to the line and she was turned away. No where on-site does it say you can’t be 17. Last week our friends got it at this same clinic. That said I said I would take her spot as I also am an essential worker and Mary Nutting who was also extremely rude said we could not. She started asking me for my background. I have a letter indicating I am also an essential worker. Get your process in order and Mary should have compassion for more people. What a discriminatory process. Mary Nutting should be trained."

"We just learned our health navigator no longer works there, what a tragedy this happens to us , Samrawit was there for us when we need her to help us navigate through the process during this pandemic , when we are strangling to live, we never knew what Roots is, till we met her. She was a wonderful human being, she went out of her way to help us, In my opinion Roots lost a Great person.May God Bless us All."