CVS Pharmacy Specialty Services
445 Castro Street, San Francisco, California, United States
About the CVS Pharmacy Specialty Services
CVS Pharmacy Specialty Services, located at 445 Castro Street in San Francisco, California, is dedicated to providing personalized care and easy Rx management for those with specialty medication needs. Our team of nurses and pharmacists, known as your CVS Specialty CareTeam, are specially trained to assist with questions and concerns related to your medication. With convenient digital tools, you can easily refill prescriptions, monitor order status, make payments, and more online. We offer specialty delivery options where allowed by law, and services are also available at Long's Drugs locations. Whether you're a new patient or looking for trusted information about your condition, CVS Specialty is here to support you every step of the way. Download the CVS Specialty™ Mobile App to easily manage your care on the go. Your health is our top priority at CVS Pharmacy Specialty Services."
Photos of CVS Pharmacy Specialty Services
445 Castro St, San Francisco, CA 94114, United States
Opening hours of CVS Pharmacy Specialty Services
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of CVS Pharmacy Specialty Services
"Quite simply, the best pharmacy service I have had. Everyone at CVS is knowledgeable, friendly and very responsive. Highly recommended."
"If I could give them a negative number I would. They refused to work with Medicare. I was under a rush, so I paid the 500.00 co pay(2,000.00 per shot) They then sent the shot to the wrong doctors office, and that office was closed the day I went for the shot. I stayed on the phone for five hours. None of the people that worked there have any idea of what they are doing. Run from CVS specialty. They are horrible , unprofessional, and no one knows what they are doing."
"A lady named Deanna is an excellent worker here. She gave my medicine delivery periodically with the best a patient can get. Many many thanks to Deanna! ( Before, there is another guy named Mark, who changed job 2 years ago, being good too ). I just feel that Deanna has gift from God to work this job perfectly. I would like to give her 100 stars, but I only have choice with 5 stars."
"Update: got the prescription fixed and they held up my second one right behind it because they messed up their billing. I have never missed one payment in my entire life on anything and they are holding my medicine because they didn't get the copay assistance in time. I can't think of a worst company to do business with if you're sick. Someone should look into this criminal behavior. They hold up my medication at least once a year with made up excuses. It took me 45 hours of follow up between CVS specialty pharmacy, CVS insurance Caremark and my doctor to still be a week or more late on refilling my prescription. CVS believes the prescription should be ignored if it does not follow their exact time lines even after it is prescribed and verified (they just lose the verification over and over again). Horrible company with ZERO RESPECT for my needs or medical condition. It's all a big scam to make money and get you to give up on getting the medicine you need. At the end I usually takes 40 to 60 hours of on hold for hours, misdirected to other people, misdirected to doctor to redone things that have already been done, CVS got one star because zero was not an option."
"It is so refreshing when you have a great experience picking up your prescription. I have never felt safer picking up my prescription at the pharmacy during this Covid time. Jose was very helpful and helped me get what I need very quickly. I got everything I need in less than 20 minutes. The best part was I didnt have to be indoor for my transaction. Pro tip: call their number, and they can mail your prescription for free overnight!"
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