Best Travel Store Inc. 5777 West Century Boulevard, Los Angeles, CA 90045

"I recently had the pleasure of booking two last-minute airline tickets for my relatives through Best Travel Store and I must say it was an outstanding experience from start to finish. In the hustle and bustle of making travel arrangements, I accidentally made a mistake with the dates. Panicking, I called their customer service, and that's when Jason stepped in and truly impressed me with his exceptional service. Jason was not only incredibly patient but also went above and beyond to rectify my reservation promptly. He efficiently addressed my concerns, corrected the mistake, and ensured that my relatives' travel plans were back on track. His professionalism and dedication to customer satisfaction were truly commendable. I cannot thank Jason enough for his outstanding assistance and for turning what could have been a stressful situation into a seamless and positive experience. I look forward to booking with you again in the future."

"More than 50 emails later, there's no option to use credit from a cancelled flight. To book something else, they always ask for exorbitant sums in addition to our credit. In most cases, the additional cost is more than the cost of the same flight directly from the airline. By example: Credit: $700 Flight directly from the airline: $250 Fareboom charge *after credit*: $800 That's clearly a scam. No thanks."

"This company is Fraud scammers from India be careful! This is the second time they got me first time I had corona and I was trying to reschedule my flight which when I was buying my ticket on the agreement it said they would reschedule but when I call them they lied to me and said Turkish airlines doesn’t support this agreement but my got her ticket direct from Turkish airlines and they rescheduled with no fee. Today I called to reschedule one of our tickets and he gave me a price per person $2,600 just to reschedule I can buy two tickets for that amount it doesn’t even make sense! These people are very rude disrespectful and unprofessional I have been using them for 8 years and I travel all the time but Never again! Scam company from India be cafes stay away!!!!"

"If I could get this company NEGATIVE 10 stars I would. This is a horrible horrible travel service. I purchased tickets on this airline back in the beginning of February when my sister passed away suddenly. I had to cancel the tickets in the refund window because I learned that the airline we had purchased on does not allow us to take her ashes as carry-on. They require us to check it in luggage. I did not feel comfortable doing that so I canceled the tickets during the refund window. It has now been more than nine weeks and I have not gotten one dollar back of my refund. Mind you these were tickets that were more than $8000. I have exchanged over 20 emails And phone calls with fair boom and they keep asking for documentation regarding her death and her birth certificate. I submitted all requested documentation and yet they keep coming up with new excuses of why they won’t give me my refund. This company are horrible thieves and I would caution you to be aware if you are using them for your travel needs. I myself will never use them for any of my travel needs or for my family. This has been a very horrible experience during a time of my life that has already been very stressful and financially straining. They have no ethics."