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Safeway Pharmacy
2300 16th Street, San Francisco, California 94103
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About the Safeway Pharmacy
Safeway Pharmacy, located at 2300 16th Street in San Francisco, California, is a trusted drugstore and health institution. With a wide range of pharmaceutical products and services, Safeway Pharmacy is committed to providing quality care and convenience to its customers. Whether you need prescription medications, over-the-counter remedies, or health and wellness products, Safeway Pharmacy has you covered. Visit us today for all your pharmacy needs in a friendly and welcoming store environment.
Photos of Safeway Pharmacy
2300 16th St Unit 203, San Francisco, CA 94103, United States
Opening hours of Safeway Pharmacy
Monday:
13:45 - 20:00
Tuesday:
13:45 - 20:00
Wednesday:
13:45 - 20:00
Thursday:
13:45 - 20:00
Friday:
13:45 - 20:00
Saturday:
13:45 - 17:00
Sunday:
13:45 - 17:00
Reviews of Safeway Pharmacy
"This pharmacy is by far the best I have been to in the area. The staff is smart and reactive. They helped immensely with a prescription that needed some interpretation on billing. Truly appreciative of the staff member taking the time to figure that out."
"I think pharmacies often get bad reviews by reasonably frustrated individuals needing an outlet. In my experience, the customer service provided by the actual pharmacists at this location has been great. They are kind and very helpful. They also have flagged high costs to me ahead of time when something isn’t covered by my insurance, so I can resolve it before I make the trip to the store. The minus 1 star is really due to the fact that it can be hard to get someone to pick up the phone and sometimes there’s a wait to pick up meds (likely due to understaffing) Despite this location likely being understaffed, these employees are doing a great job and I appreciate them!"
"I wish I could give negative stars. This is the type of service and competence I would expect in a war torn third world country. It took me three attempts, 2 twenty minute waits and one 35 minute wait to get a prescription refill. Making the choice to never come back here, id rather drive to the suburbs than deal with this horribly managed place again."
"Inconsiderate and unhelpful. I only come to this pharmacy because it's close to my apartment. I've been coming here for over 2 years and the pharmacists still greet me as if it's the first time I've ever filled a prescription there, not personable and just don't care about their customers. Long wait times and I always have to call or stop by to remind them to fill a prescription. I'm at the pharmacy now for over an hour and they just told me 20 minutes for the 3rd time. Wish I didn't have to give these people money because they sure as hell haven't earned it while filling my prescriptions."
"Customer Service isn't their focus, that's for sure. My wife called in a routine refill on a Monday and the computer phone voice said it was verified and we could pick it up the next day. Because of some Catch-22 issues with the refill that there's no way we'd be aware of they needed to call the doctor. At no time did they notify us that there was an issue. The doctor didn't return their call (but again, we had no idea any of this was going on). So I show up on Sunday to pick it up and they blame the doctor. I say something like, "Hey, you're supposed to be customer focused and the professional here, why didn't you call us and let us know what was going on?" They say something like, "You can't expect us to call and follow up with all the prescriptions we get." Um, yeah. I can. I've been going here for 25 years. I'll never return to either the store or the pharmacy. Poor management."
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