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Casablanca Express
2248 Townsgate Road, Westlake Village, California 91361
About the Casablanca Express
Casablanca Express is a premier travel agency located at 2248 Townsgate Road in Westlake Village, California. Specializing in providing exceptional travel experiences, Casablanca Express offers a wide range of vacation packages, cruises, and tours to destinations all around the world. With a team of experienced travel experts, they are dedicated to helping clients plan and book their dream vacations with ease and convenience. Whether you're looking for a relaxing beach getaway, an adventurous safari, or a romantic European tour, Casablanca Express is your go-to agency for all your travel needs. Experience the world with Casablanca Express and create memories that will last a lifetime.
Photos of Casablanca Express
2248 Townsgate Rd STE 1, Westlake Village, CA 91361, United States
Opening hours of Casablanca Express
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Casablanca Express
"Tried getting help on the status of my trip and the manchild "helping me" hung up on me after I couldn't hear whatever he mumbled. This place should be shut down, they way they operate or more like don't operate is the worst customer service I've ever encountered. Total scam! If you ever read this, go ahead and change careers, you should not be in customer service."
"Was on hold for 30 minutes and some ones answered just to say “hold on a minute” after another 10 minutes they hung up. I called another time asking a question from a customer service rep and they would interrupt me saying they weren’t done talking. we won a free trip but I’m convinced this place is either a scam or they do everything to ensure you don’t want to do service with them. If you want to book the free trip there are so many stipulations and make it nearly impossible to schedule something."
"Horrible. This company is a big scam. They never respond to emails, it’s takes a good 60-90 minutes to get a hold of anyone over the phone which doesn’t matter anyway because they simply talk a mile a minute and then hang up on you without addressing any of your questions or concerns. Ultimately due to how horrible it’s been trying to communicate with them I just asked for my deposit back and to forfeit the trip. They said they would send it back and gave me an estimated date. It’s been 2 weeks since that date and no one will respond to me, yet again. Don’t waste your time or money."
"Had a great experience with Casablanca express. Went to a short timeshare meeting and didn’t end up getting it. I was gifted islands of adventure tickets for 2 and 2 night hotel stay. Julio is the man! Extremely helpful and was able get me a nice hotel in the town center for no additional cost"
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