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Bay Sleep Clinic
1375 Sutter Street, San Francisco, California, United States
About the Bay Sleep Clinic
Bay Sleep Clinic is a leading health institution located in the heart of San Francisco, California. Our state-of-the-art facility at 1375 Sutter Street specializes in providing comprehensive sleep disorder evaluations and treatments. Our team of experienced healthcare professionals is dedicated to helping patients achieve restful and rejuvenating sleep. Whether you are struggling with insomnia, sleep apnea, or any other sleep-related issue, Bay Sleep Clinic is here to help. Contact us today to schedule an appointment and take the first step towards better sleep and overall health.
1375 Sutter St #216, San Francisco, CA 94109, United States
Opening hours of Bay Sleep Clinic
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
19:30 - 21:00
Sunday:
19:30 - 21:00
Reviews of Bay Sleep Clinic
"This place is responsive, informative, and takes their time to educate on options available for diagnosis and treatment of sleep issues. I had a sleep apnea test here after having a consultation with one of the physicians. She took her time explaining the process and what to expect. They also gave me an overview of the billing process and what i could expect to hear from them after they contact my insurance. The facility was clean and i felt very comfortable during my sleep test. I would highly recommend Bay Sleep Clinic."
"The worst experience I've had with medical billing, ever. They sent me a bill a full 1 year after my service, and none of it went through insurance. They charge $630 for a home sleep study. Insurance (Anthem Blue Cross) refused to pay any portion because they deemed it not medically necessary. I went through California's Independent Medical Review Process, and they reversed Anthem's decision, and required them to pay the bill. But since they were out of network (not something Bay Sleep warned me about–thanks again), Anthem only agreed to pay $159 of the $630, so I'm left with a $470 bill. To make matters worse, that bill has been racking up late fees and interest payments while I go through the lengthy process of appealing my insurance's decision and Independent Medical Review. Avoid these people like the plague. Once you do get service, you will never hear from them again. Their billing department requires you to leave a message and they will call you within SEVEN days. Yes, despite them adding a $10 late fee and interest every 30 days, they take a full week to get back to you. Also, their email does not appear to be working, as I sent them several messages asking them to pause my bill while I am having insurance review it, yet I have received no responses. EDIT: You seem to think I’m blaming you for my insurance policies — I’m not. This review applies explicitly to how you handled the situation. You got one star because of your incompetence to be upfront about costs, sending me a prompt bill (1 year later is unacceptable), and refusal to actually answer the phone during reasonable business hours."
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