Albertsons Pharmacy
113 North Ross Lane, Medford, Oregon, United States
About the Albertsons Pharmacy
Albertsons Pharmacy is a trusted drugstore and health institution located at 113 North Ross Lane in Medford, Oregon. As a full-service pharmacy and store, we are dedicated to providing the highest quality medications, health products, and services to our customers. Our knowledgeable pharmacists are here to assist with all your medication needs and offer personalized advice on managing your health. Visit us today for all your pharmacy and health needs.
Photos of Albertsons Pharmacy
113 N Ross Ln, Medford, OR 97501, United States
Opening hours of Albertsons Pharmacy
Monday:
14:00 - 19:00
Tuesday:
14:00 - 19:00
Wednesday:
14:00 - 19:00
Thursday:
14:00 - 19:00
Friday:
14:00 - 19:00
Saturday:
14:00 - 18:00
Sunday:
14:00 - 16:00
Reviews of Albertsons Pharmacy
"Another sub-par business trying to bury terrible service under phony reviews. I once tried to refill my subscription 3 days in advance. Well, 3 days and a 30 minute wait later and this dumpy little assistant tells me they haven't even started it and to step aside and wait. I tell her it was put in 3 days ago and all she gives me is a shrug with no response...Doesn't ask anyone, doesn't look in the computer, no "let me see what happened". *shrug* Unacceptable. Get your team on the same page and ditch the nose picker."
"I am so grateful, I had an urgent need for a refill and left it until the last minute but was able to contact the Savon Pharmacy and my provider and they worked together to get this prescription ready within 2 hours on a Friday afternoon."
"Let me tell you. I had quite the emergency today and Sean did everything he could to help me. Was very pleasant with my rushing behind. We had 45 minutes to close up for the day. He was awesome at explaining how my Dr messed up my prescription and how he could fix it temporarily. He was absolutely awesome waiting for my Dr to get back to him. I think I'm gonna change all my prescriptions to here. Both him and Taryn were very helpful . Please change your pharmacy to here. Open everyday except major holidays too."
"I’ve been coming here for 16 years and today I’m finally done. It used to be the friendliest people at sav on and now just so uncaring and rude. Everyone is having to wait at least 30 minutes for their prescription and the people at the counter should be friendly. A girl at the counter named Katy was so rude no eye contact and I just wanted to check on the older man in front of me for a half hour that she had go down an isle and I was worried he would have to wait another hour. First time I asked no eye contact and ignored second time said so rudely she can’t tell me anything because of HIPAA. Zero conversation with me just whispering to the guy she’s working with. I officially am done here and will not recommend it to anyone!"
"Tried calling them six 6! times today (after talking with them the day before about refilling a prescription) and I was having to update my phone number with them so they could call and let me know when my prescription was ready. I wanted to call in and find out if my prescription was ready and then have them update my phone number. Six phone calls later and no one picked up and it went to their voicemail that said their mailbox was full, I tried calling customer service to find out what was going on in the pharmacy and no one answered that phone! I went in to the store and waited in line for about a half an hour. As they only have one window open handling customers. When I got to the pharmacist I asked if they were having a problem answering their phones and was told they are "too busy to answer the phones", "that they are understaffed and no one is available to answer the phones they need more people" There were three pharmacy techs, one person at the intake and one person in the back with headphones on looking at her phone. The phones are directly behind them hanging on walls where all they have to do is reach back and pick up the phone. After I got my prescription I was directed to the intake window to update my phone number and was told she was unable to do that and to call corporate and I asked how I got corporate's number she said go to customer service... I went to customer service and they said the phone number was on the receipt. I called that number and told them exactly what I've written here and wanted to know what they were going to do about it. I was also informed that it was the pharmacy techs that had to update my phone number not corporate. The customer service today was horrible. They said they will give my number to the district manager and the store manager so one of them will be calling me...I will see. I have never had a problem at this store location before, this is the one on Ross Lane. But after this experience will probably transfer over to the Walmart pharmacy as I know they are staffed well and they answer their phones."
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